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Customer Service Specialist (Brasov)
KLUTHE CHEMICALS ROMANIA S.R.L.
1 position
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Ideal Candidate

We are looking for a detail-oriented and commercially minded Customer Service Specialist with experience in SAP S/4HANA, accounting processes, and professional English communication skills. The role combines customer interaction, order management, administrative coordination, and financial accuracy within a dynamic business environment.

Requirements
  • Experience working with SAP S/4HANA (mandatory)
  • Basic to intermediate accounting knowledge
  • Good understanding of invoicing, payments, VAT, and financial documentation
  • Fluent English communication skills (written and spoken)
  • Strong organizational and problem-solving skills
  • Good knowledge of Microsoft Office, especially Excel
  • Ability to manage multiple tasks and deadlines
  • Customer-oriented attitude with strong attention to detail

Job Description

  • Manage customer orders, quotations, deliveries, and invoicing processes
  • Process and monitor transactions in SAP S/4HANA
  • Communicate with customers regarding orders, deliveries, payments, and documentation
  • Coordinate with sales, logistics, warehouse, and accounting departments
  • Follow up on overdue payments and resolve invoice discrepancies
  • Maintain accurate customer and transaction records
  • Support month-end administrative and accounting activities
  • Handle customer complaints and provide timely resolution
  • Prepare reports and operational documentation in English
What We Offer
  • Stable long-term employment
  • Professional working environment
  • Training and development opportunities
  • Competitive salary package
  • Opportunity to work with international customers and modern ERP systems

Company Description

As a surface treatment specialist, Chemische Werke Kluthe GmbH develops and produces chemical products and innovative process solutions for Metalworking & Cleaning, Forming & Protection, Pretreatment, and Paint Shop. These are our main areas of expertise, enabling us to provide our customers with top-level advice as a specialist and all-rounder. In addition to first-rate quality, the safety, environmental compatibility, and sustainability of our products is also very important to us. Our vision is to be the driving force for the best possible solutions for our customers. Our top priorities are to offer comprehensive services and work together as equal partners.

Whether locally, nationally, or globally: we are always nearby. Kluthe supplies more than 15,000 customers worldwide from 53 locations with chemistry “Engineered in Germany.” As a global family business with over 65 years of experience in research and development, Kluthe offers its customers a unique competitive advantage.

Published May 19, 2026Updated May 19, 2026Expires Jun 18, 2026
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