Candidatul Ideal
Descrierea jobului
Main purpose of the job:
- Provide warm, friendly, and personalized inbound customer service to our B2B customers and partners
- Work Channels: Calls, Emails & Chat
- Schedule: Monday - Friday: in 2 shifts 8-16 CET or 12-20 CET (by ratation),
What we need from you:
- Advanced command of German and English (both spoken and written - B2/C1)
- Great communication, strong listening & problem-solving abilities
- Positive & team player attitude, customer centricity & accuracy
- Flexibility, energy, and dedication.
What we offer:
- Exciting & Multicultural Working environment
- Competitive salary
- Meal tickets
- Paid training
- Remote work
- Quarterly and Annual Social Events
Descrierea companiei
Euroanswer is an independent player in BPO with a client-focused mindset. With us, our clients experience the best of both worlds: Western standards meet Eastern mindset to forge a European company, multicultural and cosmopolitan in its DNA, highly technology skilled and wired to make performance across the globe.We provide job satisfaction and request skills instead, in a win win game. A very special kind of skills:
- The skill to speak well a language and to talk nice to people;
- The skill to talk IT technicalities and still be understood by mortals;
- The skill to tick off requests and leave peace of mind behind;
- The skill to enjoy a job of meaningful interaction within a company of cool people who want, surprisingly, the same.We serve global businesses but deliver towards people as individuals. We talk business, but we serve people.
