Coordonator Interventii Service

• Studii superioare tehnice (Inginerie).
• Experienta de minim 5 ani in coordonarea echipelor tehnice sau dispecerat service.
• Abilitati excelente de "People Management" si capacitate de a mentine echipa motivata.
• Limba engleza – nivel mediu/avansat (documentatie tehnica si relatia cu producatorii).
• Persoana organizata, calma, cu discernamant in gestionarea urgentelor.
• Permis de conducere categoria B.

• Organizarea si planificarea riguroasa a activitatii echipei de 16 tehnicieni de service.
• Gestionarea fluxului complet de service: solicitare client, deviz, comanda, urmarire fise de interventie si trimitere catre facturare.
• Oferirea de suport tehnic de specialitate echipei din teren si feedback constant catre clienti.
• Optimizarea rutelor de deplasare si a costurilor operationale ale departamentului.
• Verificarea calitatii lucrarilor efectuate si participarea directa la interventiile cu grad ridicat de complexitate.
• Mentinerea relatiei cu partenerii externi si coordonarea instruirilor tehnice pentru echipa.
  

HRS Romania is a workforce management solutions hub, home to Senior HR Consultants who always act as business improvement architects. Start-ups or corporations - we house all HR can offer under one roof, for businesses of any size.

Moving forward is impossible without the initial drive to do things differently and get results, not only words: our solutions'​ portfolio, flexibility and exceptional customer service enable us to build long-lasting relationships that delight our business partners. It’s safe to say we know our ways around the HR business and we can prove that we do our job better than most.

We foster a work environment based on respect, honesty and professional growth and we always strive to positively impact the communities we live, play, and do business in. People are the key element in our identity: we all love what we do & we want to do more of it.

We’re exactly what you see. Only now - bigger. And the best part is we bring new opportunities wherever we go.