Candidatul Ideal
- You are fluent in Romanian language and you have B1 level proficiency in English;
- It's a shift-based role, so you are able to work during mornings, nights and weekends - we are open 7 days a week;
- You have great communication skills with a personal touch, and a customer & team-oriented mindset;
- You are a fast learner and attentive to both small details and the bigger picture;
- Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.
- This role is structured to allow for full remote work, providing flexibility and convenience for the right candidate;
- Within the role, you can choose a work schedule of 4 or 6 hours per day, based on your preference;
Descrierea jobului
We're currently looking for full-time/part-time Customer Advisor to join our team in Romania! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, venues and courier partners.
What you`ll be doing:
- Handling our 24/7 customer, venue partner and courier partner support together with the team;
- Communicating with customers via live chat or over the phone;
- Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations;
- Developing our customer, venue partner and courier partner support together with the team;
- Medical subscription - Regina Maria;
- Meal tickets;
- Monthly budget for sports activities;
- Bookster & Hillo;
- Extra days off;
Descrierea companiei
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today, 28 of which are with the Wolt product and brand.
Together our aim is to build the best possible platform to serve merchants, consumers, and couriers in our existing and future markets. Our two companies share a strong vision for local commerce, and working side by side, we can accomplish more for all our stakeholders.
- 15 Dec. 2025
