Trainer & Bistro Expert

Role Overview:

We are looking for a Bistro Expert passionate about modern culinary concepts and authentic customer experiences, who will actively contribute to defining and implementing the company’s bistro strategy.
The role combines analysis, operational planning, process development, and cross-functional collaboration with the marketing, procurement, operations, and design teams.



Ideal Candidate Profile:
• Bachelor’s degree (Economics, Management, Hospitality, Marketing, or related fields);
• Minimum 3–5 years of experience in developing or managing HoReCa / food retail / coffee shop concepts;
• Strong communication and information-sharing skills;
• Ability to adapt training materials and style to different target audiences;
• Solid understanding of operational, commercial, and customer experience processes;
• Creativity, strategic thinking, and results orientation;
• Excellent communication, presentation, and cross-functional collaboration abilities;
• English language – at least intermediate level;
• Autonomy, initiative, and passion for modern gastronomy;
• Valid Category B driving license.

Main Responsibilities:

• Support local teams in implementing the bistro concept and training staff;
• Participate in building the bistro development strategy (menu, design, operational flows, brand positioning);
• Analyze market trends and consumer behavior to propose innovative and competitive ideas;
• Contribute to defining operational and commercial standards for bistro locations;
• Collaborate with internal teams to pilot and scale projects (menu testing, service flows, equipment, layout);
• Prepare reports, proposals, and presentations for management, based on field data and feedback;
• Propose partnerships and initiatives that can enhance the visibility and profitability of the bistros.

Froo is a modern convenience store concept designed for quick shopping, right near your home. In every Froo store, customers enjoy a fast and easy shopping experience on their way home, to school, or the office. Customers can find everything they need at Froo stores: food for a quick lunch, ideas for a healthy dinner, hot snacks prepared just for you, cold beer, delicious coffee, and other highly useful services – in short, Froo is your new neighbor and an essential urban pit stop in our customers' daily lives.

Froo is a company within the Żabka Group.
Żabka Group is a comprehensive convenience ecosystem, dedicated to simplifying people’s lives. With over 10,000 stores and 3 million daily customers in Poland, Żabka Group is one of the largest retail chains in Europe.

For detailed information regarding the processing of personal data, please refer to the Privacy Policy available on our website: froo.ro.