Candidatul Ideal
About the Role:
The purpose of the position consists in supervising all operations using video tools, for security/ fraud/ theft/ violations of the internal rules/ quality monitoring of all employees and non-employees that are entering our premisses and coordinating the Surveillance department.
Requirements:
The purpose of the position consists in supervising all operations using video tools, for security/ fraud/ theft/ violations of the internal rules/ quality monitoring of all employees and non-employees that are entering our premisses and coordinating the Surveillance department.
Requirements:
- High school diploma or equivalent; additional training in security or surveillance is a plus.
- Previous experience in a surveillance or security role is preferred.
- Strong attention to detail and observational skills.
- Ability to remain focused and alert for extended periods.
- Familiarity with CCTV systems, video management software, and security protocols.
- Good communication skills, both written and verbal.
- Ability to work independently and handle high-pressure situations.
- Availability to work flexible hours, including nights, weekends, and holidays.
Descrierea jobului
Key Responsabilities:
Other Responsibilities:
What we offer:
- Collaborates with the Shift Manager on duty to resolve shift incidents.
- Collaborates and communicates with other departments to coordinate operations and activities within or between departments.
- Monitor whether the appearance and makeup of casino employees comply with the company's regulations, and if any non-compliance is found, it should be notified to SM/PB and reported in the duty group.
- Enforces safety, sanitation and internal regulations by reporting any defects to the person in charge.
- Monitors operational quality and safety and produce appraisals and reports for the staff that enters the Studios
- Supervise and guide the daily work of employees in the monitoring department.
- Constantly inspects studios, equipment and decor.
- Observes, monitors and evaluates dealer’s and shuffler's rotations, attitude, appearance and technical performance.
- Complies with the tasks assigned by the OCR Manager or Shift Manager on duty in order to meet operational targets.
- Review daily duty reports, incident reports, and log entries generated by monitors and submit the reports to management.
Other Responsibilities:
- Makes monthly meetings with Surveillance department staff members, 1-2-1's and general meetings, and evaluates the knowledge and performance of everyone from the team.
- Ensure compliance with the Gaming Regulations, Rules, MICS, company policies and procedures at all times.
- Monitors operational quality and safety, makes sure that dealers/shufflers do not touch the equipment (cameras, lights, sound equipment, AC, etc.).
- Fills in the hand over list for the incoming shift with all pending issues.
- Constantly reports to OCR Manager or Shift Manager on duty irregularities that can be fixed during downtime.
- Monitor and record all visitor access for non-casino staff.
- Complete daily reports and ensure accurate recording of all events.
- Perform other tasks as assigned by the company.
What we offer:
- Competitive salary with performance bonuses and other benefits
- Flexible work schedule and shift rotations
- Dynamic and multicultural work environment
- Career development opportunities within the iGaming industry
- Modern studio facilities with professional equipment
Descrierea companiei
FOYU Live is a future-ready, player-centric entertainment universe—designed entirely for you, with cutting-edge tech, immersive experiences, and a strong sense of connection.
