Store Manager Kiehl's

• Bachelor’s degree in business administration or relevant field.
• Previous experience in a similar role and/or services field.
• Strong leadership skills, with the ability to coach and mentor others.
• Continuously seek opportunities to improve self and others.
• Leads with trust, honesty, and commitment.
• Organization and planning skills and strong problem-solving skills.
• Strong operational skills in a customer-service environment
• Customer management skills.
• Advanced English is a must.

• Ensure that all customers receive the highest level of service.
• Maximize selling during heavy traffic periods. Ensure sales floor is supervised appropriately.
• Create long-term relationships with customers and nurtures repeat business.
• Make appropriate, personalized product and sample recommendations.
• Seek out business opportunities within the community and communicates relevant information to Corporate Sales/Marketing/PR.
• Responsible for conducting physical inventory counts as necessary.
• Responsible for accuracy of all orders placed and received.
• Maintain a regular employee schedule, designed to meet the needs of the business throughout the year.
• Coach employees to achieve their optimum professional development.
• Monitor and achieve together with the team the store KPIs (e.x: conversion rate, number of transactions a day, number of items per transaction, value of transactions, etc.).
• Oversee maintenance of all equipment and facilities.
• Maintain adequate stock mix and ideal flow (including collateral, samples, and new products).

🔊 Calling all innovators, disruptors, and dreamers!

Join L’Oréal, the world's #1 beauty company present in over 150 markets. For over 100 years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet. 

This could be the beginning of an unbelievable journey. Career possibilities are endless – and YOU are in the driving seat.  

🦾 What’s in it for you? 

At L’Oréal, our pioneeristic and agile spirit keeps us interconnected with all métiers, all the time. Forget silos: L’Oréal allows you to be part of an immersive eco-system designed to develop expertise and accelerate your growth.  

Ready to shape and disrupt the future of beauty? At L’Oréal you will be asked to go beyond the ordinary and challenge the status quo.

What do we expect from you? Be innovative, bring unexpected ideas, push the boundaries, and contribute to solving complex challenges! 

🫵 Last but not least, some things you must know:

1. We love to be the first at L'Oréal. You will get endless autonomy to propose, experiment, take risks and ensure that we stay at fore front of everything.

2. The beauty industry is changing! We are leading the way and you will be shaping the revolution.

We are not going to lie, the pace will be intense. We'll rapidly innovate! This also means that you'll be learning faster than anyone else in the industry.

3. We have the resources, the focus, and a large enough user base to experiment with any ideas we can come up with. And you're going to be right in the thick of it.

#beautythatmovestheword #JoinUsAtLoreal