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Software Commercial Support - Iasi - Hybrid
SCC Services Romania
2 poziții
Anunț verificat

Anunț verificat

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Candidatul Ideal

As a Software Commercial Support, you will take ownership of the end-to-end management and optimisation of software renewals across the Software Business Unit. You will act as the central coordination and escalation point between Sales, TSR, vendors, and customers, ensuring renewals are delivered on time, accurately, and in line with commercial and customer outcome objectives. The role will focus on improving renewals predictability, reducing risk, and driving retention and growth through proactive engagement, strong stakeholder alignment, and continuous process improvement. This role is ideal for someone detail-oriented, organised, and eager to learn about software sales, commercial operations and procurement in the IT industry.


Skills and Abilities:
  • Excellent understanding of English – spoken and written;
  • Experience in sales support, quoting, commercial admin, software renewals or deal coordination within IT and Software
  • Confidence working with internal teams, customers, and vendors
  • Excellent attention to detail and a methodical approach
  • Communicates clearly and professionally
  • Manage multiple priorities in a fast-paced environment
  • Proactive, organised, and takes ownership of their work
  • Good IT skills (Excel, Outlook, Dynamics 365 or similar CRM/ERP tools)

Descrierea jobului

Key Responsibilities:
  • Own the day-to-day management of software renewals, ensuring all opportunities are identified, progressed, and completed in line with renewal timelines
  • Proactively track and manage the renewals pipeline, ensuring all renewals are picked up early and actioned through the correct process
  • Coordinate the production of renewal quotations with TSR, vendors, and distributors, ensuring quotes are accurate, complete, and issued in a timely manner
  • Engage directly with customers to support the renewals process, including sharing quotes, following up on approvals, and ensuring purchase orders are received
  • Liaise with sales teams, TSR, and vendors to resolve queries, obtain pricing, and ensure smooth progression of renewal opportunities
  • Act as a coordination point across Software BU and TSR, working in alignment with established processes to ensure renewals are managed consistently
  • Ensure all required information, documentation, and system updates are completed to enable accurate order processing and invoicing
  • Maintain accurate records of renewal status, customer interactions, and commercial details across systems to support visibility and control




What we offer:
High-quality external and internal technical training with a dedicated training department.
Reimburse certificates and tuition fees for qualifications that are part of your individual training and development plans.

Monthly benefits package:
Fixed benefits:
  • Recommendation Bonuses for new team members;
  • Private medical subscription; Work from home allowance;
  • Transportation allowance;
  • Easter/Christmas bonus;
  • Bookster corporate library subscription;
  • Career development opportunities.

Flexible benefits:
  • Meal tickets;
  • Vacation & cultural vouchers;
  • Retail vouchers (eMAG, IKEA).

Descrierea companiei

Who we are

SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.

What we do

We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.

Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.

*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to cariera@scc.com. Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (Regulation 2016/679).

We are SCC – great things happen when we work together!

Publicat 3 Iul. 2026Reactualizat 9 Iul. 2026Expiră 2 Aug. 2026
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