Shift Leader (Outbound )
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Candidatul Ideal
- You can make quick decisions in situations where standard methods and established processes fall short in order to deliver results;
- You can remain calm and deal with the large number of stimuli and situations that occur in the warehouse;
- You are fair when addressing frequent interpersonal disputes or in unclear situations;
- You have excellent communication skills;
- You are good at working with data and you can understand the causes resulting from and the connections hidden behind the numbers;
- Customer satisfaction is your top priority;
- You take part in the initial training of new employees and the ongoing training of existing employees;
- You encourage professional development, motivate and give feedback to your team and have regular 1:1 meetings with its members.
Descrierea jobului
The Outbound Team is responsible for managing the entire order completion process. The key task of the order completion team is to ensure a quick and efficient order completion process. A particular focus is placed on ensuring that the orders are complete, the quality of the food is maintained and the time taken to complete this process is minimised. The order completion team has a significant impact on the satisfaction of the end customer, who expects to receive the food ordered in the quantity, time and quality as requested.
Role Overview
The Shift Leader assists in ensuring the smooth operational running of the warehouse. They liaise with the deputy shift leader, manage the work of all coordinators in the order completion department and coordinate the employees of our suppliers as well. The Shift Leader monitors work efficiency, analyses error and productivity data. They also report the results of the work that has been carried out to their team and actively contribute to operational innovation and process optimisation.
What we expect from you:
- To manage the warehouse by evenly distributing work among all departments of the warehouse;
- To be responsible for delays in the warehouse;
- To be responsible for warehouse productivity, discipline, process optimisation and warehouse maintenance and to ensure that standards are maintained;
- To be responsible for the number of orders and monitoring the availability of slots;
- To be active in the management of all coordinators from the order completion department and skeleton staff;
- To open/close slots and adjust the workload at specific timesTo collaborate with others and support and encourage the professional development and growth of your subordinates.
Descrierea companiei
Sezamo.ro este parte a grupului Rohlik, principalul jucător în e-grocery din Europa Centrală.
Asemenea unei salate delicioase făcute din cele mai bune ingrediente, suntem un mix grozav de profesioniști, fiecare cu o anumită zonă de excelență. Căutăm disruptori, colegi care își doresc să schimbe jocul la sezamo.ro, care împărtășesc același scop cu noi, care sunt dispuși să accepte provocările, să încerce lucruri noi și să se ridice la înălțime. Alăturate nouă pentru a-i ajuta pe europeni #EatWellLiveWell
Iată colegii noștri internaționali ► https://www.cocuma.co/company/rohlik/
și oportunități internaționale ►https://career.rohlik.group