About RMT Labs

RMT Labs SA is a Luxembourg-based research and technology company building the future of hiring in Europe. We operate two complementary brands: Talent Quanta, a profitable recruitment and ICT-consulting business serving clients across Europe since 2022, and Skillbourg, an AI-powered talent platform born from that real-world recruitment intelligence.

About the role

As a ServiceNow Developer in our enterprise applications team, you will build and improve ServiceNow solutions for international clients. You will work on ITSM workflows, integrations and service portals that help IT teams and employees get work done faster.

What you will do

• Develop and configure ServiceNow ITSM processes such as incident, problem and change

• Build workflows with Flow Designer and scripts in JavaScript

• Develop integrations with other systems using REST APIs and IntegrationHub

• Build and improve Service Portal and Employee Center pages

• Test, document and deploy changes through update sets or pipelines

• Work with process owners to turn requirements into solutions

What you bring

• 3+ years of experience developing on ServiceNow

• Good JavaScript skills, including Glide APIs

• Experience with ITSM processes and ServiceNow configuration

• Experience building integrations with REST APIs

• Experience with Service Portal development

• You work well remotely and communicate clearly with stakeholders

Nice to have

• ServiceNow Certified System Administrator or Certified Application Developer

• Experience with ITOM, HRSD or CSM modules

• Knowledge of ITIL

• Experience with large enterprise clients

Skills we're looking for

Technical skills

• ServiceNow
• IT Service Management
• JavaScript
• Service Portal
• REST API

Interpersonal skills

• Work Autonomy
• Stakeholder Management
• Written Communication