Senior Software Developer

• Work within the immediate team as well as the wider Engineering and Product teams, to design, build, test, provision and maintain software components that will work both in the cloud and on-premises.
• Work using the Scrum framework to deliver the software components identified by the business.
• Encourage and enforce software development, cloud engineering and information security and Scrum best practices throughout the team and wider organisation.
• Have Line Management responsibilities for Software Engineers.
• Attend support triage meetings and seek out issues in the software by acting on issues raised in our logging systems.
• Employed as a Developer, Your duties will be advised by your manager. Your duties may be modified from time to time to suit the needs of the business. However, if modified it will remain within the confines of software engineering and development.
• Design, build, test, and release software components for use in the business’ product suite, that operate both in the cloud and on-premises.
• Champion quality. Write well organized, testable, and high performing code
• Help to build and maintain the automated CI/CD pipelines.
• Accountability for the successful release of products.
• Build upon or make architectural design decisions that improve scalability & performance.
• Understand and practice building secure software, to limit the risk of security breaches to the product suite.
• Have deep knowledge of operating at scale, including replication, monitoring and optimization.
• Address system and software bugs, develop product enhancements, and launch new features to scale.
• Write clear and concise documentation ensuring all documentation is up to date; share knowledge internally and across teams.
• Help identify technical and security risks.
• Collaborate with Product Management and Design teams.
• Work within a cross-functional software team (consisting of Software Engineers, DevOps Engineers, and testers).
• Work with other teams within engineering that support all technologies as we move to one consolidated platform from the current multi-technology environment
• Work with other teams across multiple countries and time-zones
• Work within a Scrum team, taking responsibility and accountability for your part in improving the quality of the team.
• Champion, practice and teach better software engineering techniques, such as pair-programming, test-driven-development, to the rest of the engineering department.
• Take responsibility for the quality and speed of your own deliverables.
• Ensure all members of the Support and Academy teams have access to the knowledge and tools required to deliver world class customer service and onboarding.
• Support products that operate in a 24x7 production environment.
• Use our support systems to help resolve issues in production.
• To attend any training deemed necessary by your manager or as per the needs of the business.

Netop develops market-leading software solutions that connect people with computers and smart devices, using remote access, screen-sharing, and video chat technologies. Millions of users count on Netop to make swift, secure, and seamless connections every day. Used by half of the Fortune 100 companies, Netop’s solutions including secure remote access and live chat, help businesses provide better customer service, reduce support costs and meet security and compliance standards.

Acquired by Impero Software in, we now have locations in the United Kingdom, United States, Romania, Philippines, and Denmark.

The Impero team has been working closely with our customers to develop world-leading products and services that help keep students safe and improve their chances of success.