Candidatul Ideal
Color Control is seeking a proactive, detail-oriented Sales Support Specialist to join our team in Sannicoara. This role plays a vital part in the coordination between our sales, operations and customers. The successful candidate will ensure accurate sales quotations, effective customer communication and smooth operational processes from order confirmation and update of shipments.
Descrierea jobului
Key Responsibilities
1. Customer Communication & Support
What We Offer
1. Customer Communication & Support
- Serve as the first point of contact for customer and agent inquiries.
- Provide prompt, clear communication and maintain regular follow-ups.
- Update customers and Sales Managers on shipment changes and provide tracking details on all shipments going out.
- Assist in quotation preparation with the vision to be taken over in full.
- Following onboarding, Prepare and manage all customer quotations
- Validate and distribute quotations
- Ensure all documentations are correct and in place before production starts.
- Track and follow up on overdue payments.
- Provide customers / sales managers with full overviews of POs, invoices, and quotations as needed and requested.
- Collaborate with Sales Managers on proposals, pricing and customer feedback.
- Suggest improvements to internal processes and documentation systems.
- Strong customer-facing and communication skills
- Fluent in English (spoken and written)
- Analytical mindset with attention to detail
- Takes initiative and adapts well to change
- Team player with a flexible approach
- Willingness to travel occasionally
- Technical background is a plus
What We Offer
- Informal, collaborative working environment
- Autonomy and room for individual initiative
- Meal vouchers
- Medical insurance
- Transport allowance
- Hybrid work model (shared between home and factory office)
Descrierea companiei
Grupul Color Control este lider global in dezvoltarea si productia de echipamente auxiliare de imprimare pentru industria ambalajelor si deserveste majoritatea furnizorilor din aceasta industrie. Produsele noastre imbunatatesc calitatea, conditiile de lucru si standardele de siguranta. Inovam creand tehnologie de ultima ora in fabricile noastre din Romania, in centrul de dezvoltare din Olanda si in centrele de service tehnic pe care le avem pe tot mapamondul. Cautam in mod constant persoane motivate care sa duca mai departe viziunea noastra de imbunatatire continua a proceselor si produselor.
