Sales Support Specialist

Multinational company, world-leading expert with over 130 years of experience and more than 5,500 employees worldwide, is looking for a new colleague for its Bucharest office.

Our new colleague will perform administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer complaints and queries and will ensure that all orders are processed in a timely manner.

Requirements

• University degree.
• Experience in B2B.
• An understanding of sales principles and customer service practices.
• Strong analytical, organizational, and time management skills.
• Excellent team working, motivational, interpersonal, communication and customer service skills.
• Good command in English both written and verbal.Good skills in MS Office and fast learning ability in other computing systems.

Responsibilities

• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its management teams.
• Active support in our sales tasks such as finding new prospects, making cold calls, handling customer requests, customer service, sampling, etc.
• Participating on customer meetings and sales meetings on request.

We offer stable full-time contract employment, an attractive salary package, modern tools and a pleasant work environment along work in a young team.