Sales Support Specialist - Salon Professional - Bucuresti

👤 Candidate Profile
🔹Previous experience in Sales Support, Sales Operations, Commercial Excellence or similar roles.
🔹Strong analytical skills and ability to work with data, reports and KPIs.
🔹Good collaboration skills and ability to work cross-functionally (Sales, Marketing, Finance).
🔹Attention to detail, structured working style and good organizational skills.
🔹Good knowledge of Excel and reporting tools; experience with CRM/ERP systems is a plus.
🔹Proactive, solution-oriented mindset and willingness to support business growth.

💼 What we offer
🔹Opportunity to work in a dynamic, professional business environment.
🔹Exposure to strategic sales initiatives and cross-functional projects.
🔹Professional development and learning opportunities.
🔹Competitive compensation and benefits package.

📢 We are looking for a proactive and analytical Sales Support Specialist to join our Salon Professional business unit. In this role, you will play a key part in supporting the Sales team by preparing sales analyses and reports, improving operational efficiency, and contributing to the optimization of sales processes and customer service.
This position offers great exposure to cross-functional collaboration (Sales, Marketing, Finance) and the opportunity to actively contribute to business performance and continuous improvement initiatives.

🎯 Role Objective
The role objective of Sales Support Specialist is preparing various sales analyses and reports and participating in improving the organization’s sales and efficiency by supporting the Sales team in all daily procedures.

Key Responsibilities

• Support the Sales team in all activities that improve customer service procedures and relationships with customers (e.g. contact with couriers, support in handling complaints).
• Define and set sales promotions in the system in close cooperation with the Marketing department.
• Develop sales plans and perform sales analyses according to given parameters.
• Prepare sales analyses and reports on a weekly, monthly, and annual basis.
• Prepare reports according to the orders and requests of the direct supervisor.
• Actively participate in sales performance improvement by preparing reports and sales analyses for all sectors within the company.
• Collect and consolidate all information relevant for report preparation and data processing.
• Develop and improve analysis methods, application of analytical data, and use of analytical tools.
• Actively cooperate with the Finance department and other departments and/or divisions.
• Update and maintain the archiving of all reports and business documentation.
• Adhere to company business procedures and internal policies.
• Track and monitor reports based on business initiatives.

Specialist responsibilities:

• Perform other tasks defined by the direct supervisor or employer.
• Collaborate with internal stakeholders to build strong and professional working relationships.
• Support Team Leaders and Managers in day-to-day operational and ad-hoc tasks.

Interbrands Orbico represents at least 150 brands across more than 29.000 clients in Romania. Our sales strategy has earned us a place in the Top Romanian Sales and Distribution companies, and we’re proud to prioritise outstanding customer experiences above all else.

"STRONGER TOGETHER" is our motto. We bring value to our partners through the digital and logistical solutions offered, through a very wide range of quality products and a vision based on performance.
Our strength comes from our people. We pride ourselves with a team of over 2000 experienced and dynamic people, who have passion in what they do and constantly demonstrate the desire to progress.

We aim for excellence, we love the brands we work with and we constantly strive to highlight them, so as to give them their rightful place in the market and in the heart of consumers.

Why should you work for us?

• We grow our own talent! To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
• We work with some of the most well known, premium brands in the FMCG & BEAUTY world, giving you the opportunity to work amongst highly skilled, passionate teams every day.
• We have a generous benefits package including 21-28 days holiday leave (+all national free days).
• You’ll also have access to a medical insurance, meal tickets, monthly commission scheme & incentives, vehicle purchase schemes, and much more.
• Everyone is welcome! We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.