Ideal Candidate
Essential Requirements
• Excellent English language skills
• Previous experience within a compliance, governance, audit or quality related role.
• Experience supporting or maintaining ISO management systems.
• Experience with ISO 9001 or ISO 27001
• Experience conducting audits or compliance reviews.
• Strong analytical, problem solving and decision making skills.
• Excellent organisational and time management skills.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Experience producing reports and presenting information to stakeholders.
• Ability to work independently and take ownership of assigned responsibilities.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook and Teams.
Desirable Requirements
• Lead Auditor qualification or internal auditing experience.
• Experience with ISO 22301, ISO45001, ISO14001, ISO 17001, ISO 18841, ISO 21998, ISO 20228, ISO18587
• Knowledge of information governance, data protection and information security principles.
• Experience managing compliance, governance or quality management systems.
• Experience managing or mentoring team members.
• Commercial awareness and the ability to balance compliance requirements with operational and business needs.
Job Description
Compliance, Assurance & ISO Management Systems
• Take ownership of the organisation's Integrated Management System (IMS) and associated ISO certifications, including ISO 9001, ISO 27001, ISO 22301, ISO 14001 and ISO 45001.
• Manage the internal audit programme and ensure audits are completed in accordance with the audit schedule.
• Prepare for and support internal and external audits, ensuring audit findings, non-conformances and corrective actions are appropriately managed.
• Maintain management system documentation, registers and records.
• Coordinate management reviews and prepare compliance reporting for senior management.
• Monitor compliance with internal policies, procedures and regulatory requirements.
• Drive continual improvement initiatives across the management system.
Data Protection & Information Governance
• Support the organisation's information governance and data protection framework.
• Review and oversee DPIAs and other compliance assessments.
• Support the investigation of data protection and information security incidents.
• Support the handling of Data Subject Requests and compliance with GDPR and other applicable legislation.
Supplier Assurance & Client Support
• Manage supplier due diligence and supplier assurance activities.
• Complete and review client questionnaires, assurance requests and audit responses.
• Support client audits and work with stakeholders to ensure compliance and contractual requirements are met.
Team Management
• Manage, support and develop the Risk & Compliance Administrators / Coordinators.
• Allocate workloads, monitor performance and provide coaching and support.
• Promote a culture of compliance, accountability and continuous improvement.
General Responsibilities
• Build effective relationships with stakeholders across the organisation.
• Maintain knowledge of relevant legislation, standards and industry best practice.
• Identify opportunities to improve processes, controls and ways of working.
• Undertake other duties appropriate to the role.
Working for a language services company with over 20 years of experience delivering first-class translation and interpreting services and enabling providing expert support to both private and public sectors in over 500 languages and dialects. Moreover, every single day through your role you will be contributing to reduce language barriers every single day and enable our customers to have a great experience.
Additionally, we offer the following benefits:
• New starters welcome package
• Hybrid work set up (4 days in the office, 1 day from home)
• Private Medical & Mental & Dental insurance (Regina Maria)
• Meal Vouchers
• Yearly public transportation reimbursement %
• Yearly Eyeglasses Replacement Budget (600 RON)
• 20 Annual leave days, with +1 annual leave day per year worked
• Seniority bonus starting 2nd year of employment (2%), increasing exponentially until 5th year;
• Game/Recreation Room
• Roof top terrace
• Brand new modern office centrally located
• Monthly & Yearly Employee awards
• A young and vibrant team always there to offer support
• Engagement and fun events throughout the year
• Training and career development opportunities within a new and rapid growing business
• Flexible Hybrid work set up (as planned with the team management)
• Summer & Xmas party
• Daily Breakfast in the office
• Coffee & Tea
• Fruits & Sweets
Company Description
The world is a better, fairer place when everyone is understood. At Dals we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including British Sign Language and other non-spoken languages. With our ever-growing network of interpreters and linguists, we connect our clients with crucial expertise whenever and wherever they need it – in person, on-screen or by phone. Our track record speaks for itself. We’re leaders in our industry, and trusted partners to key public services, private sector organisations and central government bodies. Our clients need pinpoint accuracy, maximum accessibility and full accountability when communicating with their service users, and rely on us to solve their critical challenges with fluency, efficiency and ease. Clearer understanding creates more equal outcomes, and that’s what we help deliver across millions of interactions every year. As a people-focused business with strong values and a passion for positive change, we attract the most talented people to become part of our team. We’re growing sustainably by expanding our essential services to increase access, while harnessing the latest technology to improve customer experiences. Together we’re proud to bring potentially life-changing clarity to every conversation, and create a fairer world through better understanding.
https://www.dals.co.uk/
