Main purpose of the job:

• Provide a warm, friendly and personal inbound customer service

• Taking calls and solve tickets in Italian and Romanian.

What we need from you: 

• Excellent command of Italian language (both spoken and written)

• Advanced level of English

• Great communication, strong listening & problem-solving abilities

• Positive & team player attitude, customer centricity & accuracy

• Flexibility, energy and dedication.

What we offer:

• Base salary - 3000 - 3500 RON NET - based on language skills (Italian) and experience

• Meal vouchers

• Monthly performance bonus

• Paid training

• Work from home

• Working hours: 8 hours shifts, covering Monday-Saturday 10:00AM-1:00 AM (we estimate 2 shifts, 10AM-6PM and 5PM-1:00 AM)

Euroanswer is an independent player in BPO with a client-focused mindset. With us, our clients experience the best of both worlds: Western standards meet Eastern mindset to forge a European company, multicultural and cosmopolitan in its DNA, highly technology skilled and wired to make performance across the globe.

We provide job satisfaction and request skills instead, in a win win game. A very special kind of skills:
- The skill to speak well a language and to talk nice to people;
- The skill to talk IT technicalities and still be understood by mortals;
- The skill to tick off requests and leave peace of mind behind;
- The skill to enjoy a job of meaningful interaction within a company of cool people who want, surprisingly, the same.

We serve global businesses but deliver towards people as individuals. We talk business, but we serve people.