Remote - Customer Care with Hungarian

• Proficiency in both Romanian and Hungarian;
• Previous experience in Customer Service preferred;
• Impeccable communication skills;
• A calm, cool and level-headed attitude in every situation;
• Excellent self-organizing skills;
• A pro-active approach and willingness to work on own initiative;
• Ability to work under pressure, in order to achieve deadlines and KPI’s;
• Ability to adapt to a continuously changing environment and procedures;
• Knowledge оf Microsoft Office Pack (Word, Excel).

• Respоnd efficiеntly аnd еffectivеly to аll custоmеrs&rsquо; enquiriеs within given timеscаlеs
• Dеvеlop and mаintаin a full tеchnicаl knowledgе of thе client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

• Paid professional technical training;
• Monthly performance-based bonuses;
• 30 RON/day meal tickets;
• Private medical insurance;
• Discounts of to 40% at partners – electronics and telecommunications subscriptions;
• Discounts on eyeglasses, PC protective lenses and other services;
• Dentist discounts at partner clinics;
• Access to the 7card by Gympass monthly subscription;
• Special offer at partner banks;
• A well-defined career path with many opportunities to grow in different directions;
• Exposure to a multicultural and multilingual environment.

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

At Foundever®, we make things simple. 

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. 

Create your best moments.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.