Main purpose of the job: 

• Provide a warm, friendly and personal inbound customer service.

• Work Channels: Inbound customer support service - processing tickets/chats. 

*Please note that this is a project based contract, for 6 months, with possibility of being extended.

What we need from you: 

• Advanced level of French language (both spoken and written)

• Intermediate level of English language

• Great communication, strong listening & problem-solving abilities

• Positive & team player attitude, customer centricity & accuracy

• Flexibility, energy and dedication.

What we offer: 

• Base salary - 4000 - 4200 RON NET, depending of your level of French language

• Meal vouchers

• Monthly performance bonus

• Paid training

• Work from home

• Working hours: Monday-Friday - 8 hr shift during interval 11:00 AM - 9 PM (2 shifts - 11 AM to 7:00 PM and 1:00 PM to 9:00 PM);

  Sat - Sun - 8 hr shift during interval 11:00 AM -7:00 PM (estimation maximum 2 weekends per month)

• Work Channels: only written communication - chats

Euroanswer is an independent player in BPO with a client-focused mindset. With us, our clients experience the best of both worlds: Western standards meet Eastern mindset to forge a European company, multicultural and cosmopolitan in its DNA, highly technology skilled and wired to make performance across the globe.

We provide job satisfaction and request skills instead, in a win win game. A very special kind of skills:
- The skill to speak well a language and to talk nice to people;
- The skill to talk IT technicalities and still be understood by mortals;
- The skill to tick off requests and leave peace of mind behind;
- The skill to enjoy a job of meaningful interaction within a company of cool people who want, surprisingly, the same.

We serve global businesses but deliver towards people as individuals. We talk business, but we serve people.