Relatii Clienti / Customer Support Representative

• Sa interactioneze usor si profesionist cu toti clientii
• Sa aiba experienta cel putin 1 an in gambling online, casino, pariuri sportive, bingo sau cel putin 1 an experienta in aria de customer support
• Aiba bune abilitati de comunicare si prezentare
• Bune cunsotinte PC- pachetul MS Office
• Cunostinte de baza in marketing online
• Nivel bun al limbii engleze- scris si vorbit
• Disponibilitate de a lucra in ture, in week-edn-uri si de Sarbatori Legale
• Proactiv
• Orientat catre solutii
• Responsabil si cu un simt etic dezvoltat fata de clienti si fata de echipa proprie

• Sa identifice potentialii clienti pentru aplicatia online a companiei
• Sa ofere asistenta clientilor via chat, email si telefon
• Sa ofere suport in utilizarea platformei online’
• Sa informeaze clientii despre promotii si evenimente importante
• Sa gestioneaze baza de date a clientilor
• Sa realizeaze rapoarte specifice activitatii

Maxbet Online

We are a hi-tech and entertainment company founded in 2015 with a dream of transformation of gambling into entertainment for millions of customers around Romania.

QCCS is a part of Maxbet Group together with Maxbet SRL and MBL companies, offers thrilling experience to players all around Romania.

Maxbet.ro is one of the most reputable casino brands and one of the most preferred online casino in Romania. Dynamically growing Maxbet.ro online casino offering to the players a great variety of slots, friendly & easy interface, instant withdrawals, and exclusive offers for VIP customers.

Maxbet Online is a dynamic and quickly growing environment that represents an ideal place for ambitious young professionals to unlock and develop their potential.

OUR MISSION

Leading the transformation of gambling into mainstream multiproduct omnichannel entertainment.

VALUES AND PRINCIPLES

Our company values are: