Receptionist SPA

Are you looking for a job in sports, leisure and spa field?
Take your chance and join our team as Receptionist! Please attach to the application a recent photo.

• Minimum 1 year experience;
• Fluency in English;
• Customer service orientation;
• Communication skills - verbal and written;
• Listening skills;
• Problem analysis and problem-solving.

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Responsibilities
• Respond promptly to customer inquiries;
• Deal directly with customers either by telephone, electronically or face to face;
• Handle and resolve customer requests;
• Obtain and evaluate all relevant information to handle product and service inquiries;
• Provide pricing and delivery information;
• Process orders, forms, applications and requests;
• Organize workflow to meet customer time frames;
• Direct requests and unresolved issues to the designated resource;
• Manage customers' accounts;
• Keep records of customer interactions and transactions;
• Prepare and distribute customer activity reports;
• Maintain customer databases;
• communicate and coordinate with internal departments;
• Follow up on customer interactions;
• Provide feedback on the efficiency of the customer service process.

Are you looking for a job in sports, leisure and spa field?
Take your chance and join our team as Receptionist!

Located in Baneasa Forest, in the heart of a green and fresh air area, away from the capital city’s noisy and crowded atmosphere, Stejarii Country Club extends on an impressive area of approximately 22.000 m².
Stejarii Country Club perfectly combines social and business networking opportunities with outdoor sports activities, fitness, SPA, relaxation and spaces dedicated to the little ones.
The mission of our complex is to create a warm and distinctive setting that intertwines harmoniously sports, entertainment, relaxation and wellness services, tailored for a wide range of needs.