Provider Manager - Strategic Partners
Today technology is driving the world. And at METRO digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From ecommerce to checkout, to delivery software, we work on a wide range of products to meet the needs of our users - METRO’s customers and employees from across 25 countries. With passion and responsibility, we move the wholesale industry towards digitization and leverage METRO’s long history and expertise in B2B for building a more sustainable market ecosystem.
Your new challenges:
- Support the strategic partner manager and the commercial partner manager to manage external partners.
- Prepare and orchestrate governance meetings.
- Tracking obligations from existing contracts.
- Prepare and perform audits of our external partners.
- Drive continuous improvement.
- Support internal stakeholders in using external services from our partners.
You’re a great fit if you have:
- Good experience in provider management, on customer or provider side.
- Experience in contract management, service level management, commercial processes.
- Understand customer business requirements, in order to provide analysis and recommendations for a successful service implementation.
- Generalist understanding and experience of IT Infrastructure, public cloud services, solution operations and development.
- Familiar with Agile and Lean methodologies (break down big projects into small stories, prioritizing, adapting to change, and delivering the most value)
- Ability to work both independently as well as having good team skills.
- Trouble-shooting skills and proactive attitude towards problem solving.
- Must be fluent in English, both writing and speaking
Nice to have:
- Knowledge in IT Service Management (e.g. ITIL).
- Practical experience in IT operations and/or agile development.
That's why it's worth getting started:
- Work in close collaboration with several international teams;
- Acquire both business and technical knowledge;
- Get in contact with new technologies;
Our general Benefits:
- Work life-balance: flexible working time, work from anywhere inside Romania, celebrate your birthday with a free day;
- Personal growth: trainings in the area of soft, technical and business skills, free Bookster account, opportunity to learn and work with a variety of technologies;
- Well-being: online sport activities, fitness centers discounts, health and life insurance, private pension, lunch tickets;
- Working mode: multicultural, self-organizing teams, agile environment.
Today technology is driving the world. And at METRO digital we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From eCommerce to checkout, to delivery software, we work on a wide range of products to meet the needs of our users - METRO’s customers and employees from across 25 countries.