Candidatul Ideal
Education: Bachelor’s degree in Economic Studies or related field (or equivalent experience)
Experience: 1–3 years in planning, customer service experience is a plus
Skills: Strong planning capabilities (mandatory); Knowledge in SAP is an advantage
Languages:
Local language – Proficient
English – Proficient
Additional languages – a plus!
Descrierea jobului
Location: Oradea (on-site)
Reporting to: Logistics Manager
Employment Type: Full-time
Experience Level: Mid-Level
About the Role
Are you a proactive, detail-oriented professional with a passion for coordination and customer satisfaction? Join our dynamic team as a Program Coordinator, where you'll play a key role in enhancing sales, operations, and planning processes. This position is ideal for someone who thrives in a fast-paced environment and enjoys cross-functional collaboration.
Key Responsibilities
Customer Relationship Management
Build and maintain strong relationships with customers.
Handle complex accounts and ensure timely, accurate communication.
Lead regular customer calls and provide meeting summaries.
Order & Planning Management
Process and acknowledge customer orders.
Continuously review and optimize planning based on capacity and material availability.
Manage invoicing and ensure compliance with logistic agreements.
Operational & Performance Management
Drive improvements in delivery and quality performance.
Analyze forecasts and production orders to ensure alignment with customer needs.
Resolve invoice discrepancies and provide cost transparency.
Contract & Program Support
Act as a liaison between internal teams to ensure smooth program execution.
Support quarterly business reviews and explain data discrepancies.
Sustainability & Compliance
Promote eco-friendly practices in shipping and documentation.
Handle RMA requests and ensure proper customs procedures.
Systems, Reporting & Development
Ensure timely action on KPIs and maintain accurate reporting.
Why Join Us?
Collaborative and supportive work environment
Opportunities for growth and development
Work with international customers and cross-functional teams
Make a real impact on operational excellence and customer satisfaction
Descrierea companiei
The Connect Group provides total EMS (Electronic Manufacturing Services) solutions for the professional industry. Its activities divide into four main pillars - engineering, cable assembly, PCB assembly, module building - with interaction between the pillars offering a unique range of possibilities. Combining high-level technology with a stringent quality program and customer-specific logistics, our factories offer innovative solutions tailored to individual requirements. Our services are backed by a comprehensive quality program. We strive to deliver flawless products that exceed our customers' expectations. The latest test systems, strong relationships with our suppliers and professionalism based on more than twenty years’ experience are our guarantee.
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