Product Owner - Omnichannel

We are searching for a Product Owner - Omnichannel for our client, a multinational company, global leader in trade credit insurance, specialized in the areas of surety, collections, structured trade credit and political risk, with a wide presence across over 40 countries.

The role:
Contribute to the continuous improvement of the product, drive the achievement of the product goal. You also support the business units in using the application Content Guru and the various modules.

Challenges:
Enhancement of the product to support roll out strategy
Ensure delivery in time, quality and budget
Set priorities focused on providing value to customers while keeping a close proximity of product users
Engage internal stakeholders to optimize processes and customer service

Main tasks:
Delivery and optimization of a global product roadmap.
Maintain the product backlog: define, co-design, help writing and prioritize the next features and user stories and plan your releases;
Follow up on dependencies and determine best ways to deal with those.
Ensure the smooth running of the sprint: design, negotiate the sprints with the team.
Represent users and stakeholders: listen, observe and translate needs into functionalities.
Guarantee quality while prioritizing between functionalities and technical complexities.
Contribute to the continuous improvement of the team and the product.
Raise alerts if delay or issue on the delivery.
Carry out the tests of the product to guarantee the stability of the product with each release.
With the support of Group Commercial you drive the change management

Requirements:

Skills and experience
At least 3 years of experience in a Product Owner position on omnichannel platforms, ideally on Content Guru platform.
Ability to configure and set up Content Guru (1st level).
Experience in implementing and running omnichannel solutions.
Good results in advancing projects with a technical dimension.
Ability to work in an IT universe – high IT/Technical sensitive.

Knowledge
Knowledge of Agile methodologies (Scrum, Kanban, Lean) and a strong affinity for user-centered design and functional analysis.
Good knowledge of Jira and Confluence.

Language and interpersonal skills
English – medium/advanced (both oral and written)
Good communication skills (write and oral) to support the change management.
Conviction, tenacity and autonomy, while being supported by the innovation / digital projects manager and the team's Tech Lead

Nice to have:
Trade Credit Insurance (TCI) knowledge
Experience in Agile Organizational models
Experience in Banking or Finance environment

Offer:
Full time permanent contract.
Fixed salary and car allowance.
Extra benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts, etc.
Dynamic and multinational working environment.
Opportunity to learn and grow inside the company and globally.
Work from the office during the first 3 months and possibility of working from home (2 days/ week afterwards).
Modern offices near to Aurel Vlaicu/ Pipera metro station.