Partner Support Agent

• Great communication skills and empathetic attitude
• Problem-solving skills and attention to details
• Sales, consulting and listening skills
• Negotiation skills in order to bring the best possibilities for clients

• Responding promptly and professionally to inquiries received via phone and email
• You play a key role in guiding partners , helping them understand processes, tools, and best practices so they can grow and improve their performance.
• Analyze the feedback received from partners and use it to identify opportunities for improvement
• You approach every challenge with a problem‑solving mindset, aiming to deliver the most effective and efficient resolution
• Maintaining a positive, empathetic and professional attitude toward our partners at all times

• Performance bonuses based on your results
• Meal vouchers
• Team events (Team-Building, Christmas partyetc.)
• 7 card
• Friendly office equipped with everything you need (amazing coffee, Fruit Day etc.)
• Career advancement opportunities in a dynamic organizational setting

Founded in Cluj-Napoca, Travelminit has become one of the top players in the hotel booking market in Romania since 2017. The Travelminit portfolio contains 7500 accommodation units (hotels, pensions, apartments) in Romania active on the platform and covers a wide range of accommodation throughout the country (seaside, mountains, spas and large cities), being the market leader in vacation card bookings. Despite the pandemic down-turn in 2020, Travelminit managed to double its market share. In 2021, Travelminit reported 13.5 million euros in sales in Romania and 16 million visits on the platform. Our goal is to be the #1 online hotel reservation platform in Romania.

Since 2020, Travelminit is part of the Szallas Group, which has a portfolio of 12 hotel platforms in Central and Eastern Europe (Romania, Hungary, Poland, Czech Republic, Croatia), with sales of over 150 million euros and over 350 employees.