Are you looking for a multicultural environment to develop yourself and your skills? Join Foundever in Bucharest to experience thе culture of a multinational company!

If you are thе type of person that has a solution to every problem, you like keeping thе pace with technology and enjoy sharing your knowledge, then you are our missing piece.

We are looking for:

• Excellent communication skills in French;

• Good communication skills in English for training purposes;

• Previous customer services experience preferred;

• Good organisational skills;

• PC Literate;

• Ability to work on own initiative and under pressure in order to achieve deadlines;

• Ability to multi-task whilst speaking with Customer;

• Previous experience in customer service or IT is considered a plus.

• Work Permit for Romania.

Your responsibilities:

• HEALTH flow: provide information on contributions, reimbursements, and calculations of supplementary reimbursements related to Social Security; upgrades and/or downgrades of coverage levels; enrollment or termination of eligibility; rights and guarantees; redirection to the appropriate administrators for coverage and/or quotes for optical, dental, audio, and hospital services (insured members and/or healthcare professionals).

• AUTOMOTIVE flow: inform and advise on procedures and terms related to claims declarations; record and track insured users’ assistance requests.

• Respond to all customers’ inquiries within given timescales, efficiently and effectively through emails, calls and chat.

• Supply information to provide solutions for customers.

Join our team of professionals at Foundever and we will offer you:

• Paid professional technical training;

• Monthly performance-based bonuses;

• 35 RON/day meal tickets;

• Private medical insurance;

• Discounts of to 40% at partners – electronics and telecommunications subscriptions;

• Discounts on eyeglasses, PC protective lenses and other services;

• Dentist discounts at partner clinics;

• Access to the 7card by Gympass monthly subscription;

• Special offer at partner banks;

• A well-defined career path with many opportunities to grow in different directions;

• Exposure to a multicultural and multilingual environment