• Provide professional support to consumers via phone, email, and chat in Finnish and English
• Handle inquiries related to products, promotions, orders, deliveries, and loyalty campaigns
• Offer accurate information regarding consumer products and services
• Register and document customer interactions according to internal procedures
• Resolve customer concerns efficiently while maintaining a positive experience
• Escalate complex cases when necessary
• Meet quality and productivity targets

• 6 months relocation package.
• Paid professional technical training.
• Transportation cover.
• Monthly performance-based bonuses.
• 35 RON/day meal tickets.
• Private medical insurance.
• Various discounts for restaurants, travelling etc.
• A well-defined career path with many opportunities to grow in different directions.
• Exposure to a multicultural and multilingual environment.

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

At Foundever®, we make things simple. 

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. 

Create your best moments.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.