Candidatul Ideal
• Proven customer experience with technical experience.
• Strong computer skills including but not limited to Jira, Confluence, Workfront, MS Office suite, Content Management Systems (Adobe Experience Manager preferred) and understanding of Hybris.
• Experience on some ecommerce platform preferably Syndigo/CEGID.
• Excellent problem-solving skills and bridge builder.
• Ability to function appropriately under stressful conditions.
• Strong written and verbal communication skills.
• Ability and loving to work both in a team environment and individually.
• Willing to travel when required.
• Language – English.
• First Level Managerial Experience preferred.
• Strong computer skills including but not limited to Jira, Confluence, Workfront, MS Office suite, Content Management Systems (Adobe Experience Manager preferred) and understanding of Hybris.
• Experience on some ecommerce platform preferably Syndigo/CEGID.
• Excellent problem-solving skills and bridge builder.
• Ability to function appropriately under stressful conditions.
• Strong written and verbal communication skills.
• Ability and loving to work both in a team environment and individually.
• Willing to travel when required.
• Language – English.
• First Level Managerial Experience preferred.
Descrierea jobului
• Build and maintain a strong relationship with client management and Local Market Managers.
• Coordinating with local market resource all local initiatives requiring delivery within web and commerce systems.
• Triaging requests and ensuring all required information is present for execution of tasks.
• Configuring within the systems to streamline speed to market.
• Liaising with other departments for issue resolution that prevent requests being delivered on time and escalating where necessary production risks to key stakeholders.
• Reviewing reports to ensure metrics are on point and flagging performance lags with action plans in place to recover any performance issues.
• Act as the local systems knowledge for feasibility and assessment of timelines.
• Provide on-call support for system-related issues, including bug resolution and operational guidance for systems used in local points of sale.
• Ensure training materials for system usage are regularly reviewed and updated to reflect current processes and functionalities.
• Manage the creation and maintenance of store records within partner systems, ensuring accurate mapping and data consistency.
• Coordinate with relevant stakeholders to request the setup of business mechanics and product configurations in partner systems, in alignment with strategic implementation plans.
• Coordinating with local market resource all local initiatives requiring delivery within web and commerce systems.
• Triaging requests and ensuring all required information is present for execution of tasks.
• Configuring within the systems to streamline speed to market.
• Liaising with other departments for issue resolution that prevent requests being delivered on time and escalating where necessary production risks to key stakeholders.
• Reviewing reports to ensure metrics are on point and flagging performance lags with action plans in place to recover any performance issues.
• Act as the local systems knowledge for feasibility and assessment of timelines.
• Provide on-call support for system-related issues, including bug resolution and operational guidance for systems used in local points of sale.
• Ensure training materials for system usage are regularly reviewed and updated to reflect current processes and functionalities.
• Manage the creation and maintenance of store records within partner systems, ensuring accurate mapping and data consistency.
• Coordinate with relevant stakeholders to request the setup of business mechanics and product configurations in partner systems, in alignment with strategic implementation plans.
Descrierea companiei
Cheil România stimulează creșterea și transformarea brandurilor prin „Crearea de experiențe conectate care contează”. Facem parte din Cheil Worldwide, una dintre cele mai importante agenții globale de marketing și comunicare. Cu sediul central în Seul, Coreea de Sud, Cheil Worldwide operează o rețea de 54 de birouri și 7.200 de experți în 46 de țări.
În regiunea Adriatică, agenția oferă soluții conectate care îmbină perfect expertiza globală cu relevanța locală. Cheil România furnizează campanii complete de marketing și publicitate, incluzând creație, strategie, retail, digital, date și execuție globală, deservind unele dintre cele mai cunoscute branduri din lume.
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