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IT System Administrator-Service Desk (1st/2nd Level Support)

Alpha Aftermarket Services SRL
1 poziție
Anunț verificat

Anunț verificat

Textul acestui anunț a fost verificat de echipa eJobs pentru a elimina posibile greșeli sau conținut discriminatoriu.

Candidatul Ideal

Key qualifications
  • Relevant educational background in IT System Administration or System Engineering
  • At least 3 years of experience in a similar role
  • Fluency in English and German. French and Italian would be a plus
  • ITIL v4 Foundation certification is a must
  • Experience wit Jira ITSM-Tool and other Atlassian products is a plus
  • Proven knowledgein Microsoft Azure, Microsoft Server and Endpoint management
  • Proven knowledge in Networking
  • Knowledge in Cyber Security is a plus
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Strong work ethics, integrity and high level of accountability as well as willingness to take responsibility
  • Microsoft or other IT Certifications are a plus

Descrierea jobului

Job Description

We are seeking a highly skilled and experienced System Administrator to join our IT-Infrastructure & Operations team. The successful candidate will be responsible for providing support, including troubleshooting, incident and change management, and handling service requests.

Key Responsibilities
  • Provide 1st level and coordinate 2nd level support for IT-related issues and service requests in the following fields:
    • Microsoft Active Directory
    • Server and Network Infrastructure (On Premisis and Cloud)
    • Endpoint Management and Support
    • Cybersecurity
    • Phone Infrastructure, included Mobile Phones
    • Business Applications (On-Premises and Cloud)
  • Troubleshoot and resolve incidents in a timely manner
  • Manage and implement changes in accordance with ITIL v4 Foundation principles
  • Handle service requests and ensure they are resolved efficiently
  • Collaborate with other IT teams to ensure seamless service delivery
  • Maintain and update documentation related to support processes and procedures
If you meet the above qualifications and are passionate about providing top-notch IT support, we would love to hear from you.

Working time:

Mo - Fr: 08:00 – 17:00 or
Mo - Fr: 09:00 – 18:00

We offer:
  • dynamic and supportive work environment
  • opportunities for professional growth and development
  • attractive salary
  • meal tickets
  • Christmas and Easter bonus

Descrierea companiei

Alpha Aftermarket Services SRL
www.alphas.ro
Our company, part of SAG (Swiss Automotive Group) family, provides services for the group, with a focus mainly on purchasing, accounting, and data management.
We are proud to be a reliable partner for the group while creating a dynamic working environment that promotes team spirit and individual development among our employees.

SAG AG
www.sag-ag.ch/en
The Swiss Automotive Group/ Autonet Group ("SAG") is one of Europe's largest automotive aftermarket suppliers with distribution networks in Switzerland, Austria, Hungary, Romania, Serbia, the Czech Republic, and other countries. As a strong partner in Europe, we are challenged in our growth course to constantly complement our experience with innovative ideas and to ensure our high quality.
Publicat 1 Aug. 2025Reactualizat 1 Aug. 2025Expiră 31 Aug. 2025
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