IT Support Engineer (On-site)

• Availability to work on-site
• Experience in supporting Windows 7/10 operating systems, Microsoft Office suite (Office 365, Outlook, Excel, Word, PowerPoint, etc) & performing technical and network troubleshooting;
• General IT infrastructure knowledge;
• Analytical-approach, attention to detail and multi-tasking abilities;
• Logical thinking, fairness, ability to quickly diagnose technical issues;
• Fast learner/ability to adapt to changes quickly;
• Excellent team player and strong ownership approach;
• Ability to manage multiple tasks/activities at the same time;
• Good people and communication skills;
• Problem-solver able to work under pressure.

• Monitoring, maintaining and inventorying the onsite computers and network infrastructure;
• Installing and configuring computers systems;
• Diagnosing hardware or software faults and solving technical problems;
• Resolving and closing incidents/service requests as per help desk procedures;
• Logging relevant incident/service request details per help desk procedures;
• Ensuring tickets are updated at all times until issues are resolved;
• Identifies and records risks, escalating when required;
• Receive incidents and requests from SCC users via Service Now;
• Escalation of critical and high priority tickets to line and senior management

• High quality external and internal technical trainings with a dedicated training department.
• Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans.

• Private medical subscription
• Work from home allowance
• Transportation allowance
• Easter/Christmas bonus
• Free Bookster corporate library subscription

• Meal tickets
• Vacation & cultural vouchers
• Retail vouchers (eMAG, IKEA)

Who we are

SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.

What we do

We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.

Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.

*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to cariera@scc.com. Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (Regulation 2016/679).

We are SCC – great things happen when we work together!