Candidatul Ideal
Inbound Customer Support Agent – English & Italian (Phone & Chat/ Chat & Email)- SC OPEN MIND – GRUPPO OM SRL
We are looking for English & Italian speaking agents to provide inbound customer support via phone, chat and email. Previous customer service experience is a plus.
Requirements
• English level C1
• Good PC skills
• Positive attitude and strong communication skills
We are looking for English & Italian speaking agents to provide inbound customer support via phone, chat and email. Previous customer service experience is a plus.
Requirements
• English level C1
• Good PC skills
• Positive attitude and strong communication skills
Descrierea jobului
We Offer
• Permanent contract & job stability
• Base salary + meal vouchers (35 RON/day)
• Monthly performance bonuses
• Paid training & growth opportunities
Working Schedule
• Monday to Friday, with 1–2 working Saturdays per month, depending on business needs.
Any worked Saturday will be compensated with a day off during the week. Sundays are always off.
Available Shifts
• (8 hours/day, 5 days/week)
• 09:30 – 18:30 (1-hour lunch break + 2 short 10-minute breaks)
• 10:00 – 19:00 (1-hour lunch break + 2 short 10-minute breaks)
• 14:00 – 22:30 (30-minute lunch break + 2 short 10-minute breaks)
Training Schedule
• 10:00 – 19:00, including 1-hour lunch break.
Apply now and join our team!
• Permanent contract & job stability
• Base salary + meal vouchers (35 RON/day)
• Monthly performance bonuses
• Paid training & growth opportunities
Working Schedule
• Monday to Friday, with 1–2 working Saturdays per month, depending on business needs.
Any worked Saturday will be compensated with a day off during the week. Sundays are always off.
Available Shifts
• (8 hours/day, 5 days/week)
• 09:30 – 18:30 (1-hour lunch break + 2 short 10-minute breaks)
• 10:00 – 19:00 (1-hour lunch break + 2 short 10-minute breaks)
• 14:00 – 22:30 (30-minute lunch break + 2 short 10-minute breaks)
Training Schedule
• 10:00 – 19:00, including 1-hour lunch break.
Apply now and join our team!
Descrierea companiei
The Open Mind Group was founded in 2007 and within a few years became a market leader in Romania in the Business Process Outsourcing sector, standing out through the quality of the services provided. In 2010, Open Mind doubled its number of employees by opening a new branch in Brașov. In 2016, another branch was established in the city of Botoșani.
The company’s activities include proactive telesales (teleselling/outbound calls) and telemarketing, as well as setting up business meetings in the corporate sector. At both the Brașov and Iași offices, we also run inbound projects providing software and hardware technical support in the IT (Information Technology) field, as well as customer support services.
