Candidatul Ideal
We are looking for Danish, Swedish, Norwegian, Portuguese, and US Spanish speaking agents to provide inbound customer support via phone. Previous customer service experience is a plus.
Descrierea jobului
Requirements:
Job Description
As an Inbound Customer Support Agent, you will:
We Offer:
Working Schedule:
Danish, Swedish, Norwegian, Portuguese
Available Shifts:
8 hours/day
Specific shift allocation will be communicated during onboarding
Training Schedule:
Standard training: 10:00 – 19:00, including 1-hour lunch break
Apply now and join our team!
- Fluency in the target language (Danish or Swedish or Norwegian or Portuguese or US Spanish)
- Good PC skills
- Positive attitude and strong communication skills
- Previous experience in customer support is an advantage
Job Description
As an Inbound Customer Support Agent, you will:
- Handle inbound calls from customers in your language
- Provide fast, accurate, and friendly assistance
- Maintain proper records in internal systems
- Collaborate with your team to ensure excellent customer experience
We Offer:
- Permanent contract & job stability
- Base salary + meal vouchers
- Monthly performance bonuses
- Paid training & growth opportunities
Working Schedule:
Danish, Swedish, Norwegian, Portuguese
- Mon–Fri, 9:00 AM – 6:00 PM
- Mon–Sat, 9:00 AM – 10:00 PM; Sun, 10:00 AM – 8:00 PM
Available Shifts:
8 hours/day
Specific shift allocation will be communicated during onboarding
Training Schedule:
Standard training: 10:00 – 19:00, including 1-hour lunch break
Apply now and join our team!
Descrierea companiei
The Open Mind Group was founded in 2007 and quickly became a market leader in Romania in the Business Process Outsourcing sector. We are known for the quality of our services and for providing a dynamic, professional, and supportive work environment.
Our activities include inbound customer support, proactive telesales, and telemarketing services. At our Brașov and Iași offices, we run projects providing technical support in IT and customer service solutions.
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