Human Resources Assistant Manager with French- Hybrid

• Proficient French and English (C1), both in writing and speaking
• Knowledge of French labor law and payroll
• Very good knowledge of HR tools and processes
• Excellent customer service skills
• Analytical and problem-solving skills.
• Bachelor / Master´s degree.
• Knowledge of social law
• Prioritization capability
• Privacy management
• VKnowledge of MS office applications: Word, Excel, Outlook.
• Professional background involving problem solving and dealing with internal customers.
• Ability to work with confidential/sensitive data

• You have the relevant experience in working in the HR / Administration Team
• Workday and Service Now knowledge will be an asset
• Previous experience working in Shared Services

• ·Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural and diverse environment with employees from over 30 countries.
• Genpact professional training and great career development opportunities.
• Friendly work environment (Best Office Award 2015).
• Free access to our award-winning learning platform.
• Benefits such as meal tickets, medical insurance, etc.

• Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employeee
• Provides support to colleagues within the HR division
• Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
• Maintains complete, accurate and timely employee records based on real time requests
• Oversee and verify employee database and personnel files
• Assist employees in using the internal application for proper attendance recording, including vacation requests and unpaid leaves.
• Provide information and guidance to company employees on labor legislation and salary calculations
• Handle HR requests via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
• Schedule and run the assigned client payrolls by following standard operating procedures
• Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
• Highlight and escalate relevant matters that may impact the running of client payrolls
• Create and/or update process documentation (SOP, process maps, templates)
• Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team

We are Genpact

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact in Romania

With more than 4,500 employees in our Bucharest, Cluj-Napoca and Iași offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes eight domains: Finance and Accounting, Order Management, Procurement and Supply Chain, Sales Operations, IT Services, Customer Services, SOX Compliance and Trust and Safety.

Awards

Genpact was recognized as the Top Digital Transformation Services Provider at the Romanian Business Services Forum & Awards for its innovative digital solutions that have made a significant impact across various industries. Adding to this achievement, we have also been named “Brand of the Year” in the Business Services sector in Romania at the same industry event.

In the talent landscape, Genpact Romania stands out in the Top employers to work for in 2025 ranking by Undelucram.ro, achieving an impressive #10 position in the Services industry. Another study conducted by Catalyst Solutions in 2024 has positioned Genpact in the top 100 most desired employers in Romania.

A constantly growing company

Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iasi, or through our work from anywhere model. We offer our workforce a flexible work-life balance and enable them to work from the office, at home, or just about anywhere.

Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement, Order Management, Ad Moderation and Content Moderation.

Why Genpact?

We’re committed to the relentless pursuit of a world that works better for people. Our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning and keep growing.

We offer our workforce flexible work-life balance and a work-from-anywhere model. We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, Talent Match, to match individual skills and job aspirations with existing and future job opportunities within the company.

Work from the office, home, or just about anywhere

We’ve reimagined and redesigned our business model into a hybrid one that allows our employees to work from anywhere within the geographies we operate in while we make use of our offices as spaces for social interaction and collaboration.

In Bucharest, our office is located in the Hermes Business Park, a mere 300 m from the Pipera subway station. The entire building has been designed to keep our people engaged and efficient, with cozy lounges and social areas spread throughout, including 6 state-of-the-art relaxation rooms, 400 parking places and bicycle parking.

In Cluj-Napoca, the Genpact office is located in the Riviera United Business Center.

In Iași, we are in the heart of the city in the United Business Center 5. Our unique collaboration hub serves as a thriving workspace and meeting point for clients and employees working in remote capacities. This one-of-a-kind hub facilitates networking, workshops and events, fostering an environment of knowledge exchange and innovation.

Interested? Find out more at www.careers.genpact.com.