German Online Content Moderator/Customer Support
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Candidatul Ideal
We have exciting opportunities for Full Time German speaking Online Content Moderators/Customer Support Agents, fully remote!
As a Content Moderator, you’ll play a crucial role in reviewing content across various marketplaces/apps, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.
As a Customer Support Agent, you’ll professionally respond to customer questions and complaints via email (no phone calls).
Previous experience is not required. What we value most is your enthusiasm and commitment to create a positive impact in the digital sphere. If you have strong German reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail, proactive mindset, we want you as part of our amazing team!
Our team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working remote!
Descrierea jobului
Job Satisfaction: At Besedo we take pride in working as teams that protect millions of users from scammers. Our work makes the internet a safer place to be!
Career Opportunities and Rewards: We encourage personal and professional growth, thanks to our performance-based level progress system. In addition, we also have team performance bonuses to reward the efforts of our teams.
Caring Culture: Our managers and employees care and actively support each other.
Flexible Shifts: No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies. We offer flexible shifts to ensure work-life balance.
Remote Working: Embrace the freedom of working from the comfort of your own home.
Health Insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support.
Descrierea companiei
Besedo, a Swedish company, stands at the forefront the digital landscape, offering comprehensive content moderation solutions for online marketplaces, dating sites and sharing economy services. As a multicultural company, with a global presence across seven offices and 400+ employees,we are promoting a diverse and inclusive work environment since 2002.
At Besedo, we are continuously innovating to meet the demands of evolving content formats and to support digital platforms of all sizes, enhancing content quality and user experiences through our AI tool, Implio, and human-powered moderation.
From text to images to video, we expertly moderate all content types, supporting clients in 25 languages worldwide. Annually conducting over 10 billion content reviews, responding to 1+ million customer support inquiries, and thwarting 60+ million scam attempts, our mission is to making the internet safer.
Explore Besedo and Implio, our all-in-one SaaS moderation platform, which combines state-of-the-art AI (deep learning, NLP, computer vision) at www.besedo.com