Game Operations Center Specialist

2 poziții

Candidatul Ideal

The Zumidian Game Operations Center provides 24 x 7 x 365 support for numerous online games and service providers serving the online gaming industry. Our Operations Team is made up of gaming enthusiasts who understand the unique technical challenges of online gaming. We offer competitive compensation and the chance to gain new skills and experience working with some of the largest gaming companies in the industry as well as our existing talented team.

The ideal candidate must speak English fluently as we communicate with our customers and internally in this language.
It is crucial that the candidate can recognize service-affecting problems, follow documented procedures, create tickets, and track issues through to completion. Communication with outside vendors and client teams will be frequent, and we demand a high level of professionalism over both phone, email, and instant messaging.

Descrierea jobului

As one of the members of the Zumidian Network Operations Center (NOC) team, you will be responding to various system alerts and monitoring our own and our client’s services for anomalies which we cover on a 24x7x365 basis.

This role will also support the Operations group, ensuring uptime and system functionality for various gaming platforms remain at acceptable levels and as per our SLA with each client.

Beyond the daily tasks and responsibilities of this role, you will also contribute to automation projects, review and create new system monitors and graphs, system maintenance, virtual environment maintenance, and remote data-center actions as needed.

This is a remote contractor position.

Skills, Experience, and Other Requirements

2+ years of Microsoft Windows (Desktop and Server) management and troubleshooting experience
2+ years of Linux server management and troubleshooting experience
2+ years of experience in one or more of the following scripting languages: Python, PHP
Network management and troubleshooting experience
Experience with Amazon Web Services (or other cloud platforms)
Experience with common monitoring platforms such as Prometheus, Grafana, and Graphite
Stable, reliable access to the internet
A desktop or laptop computer capable of running modern AAA multiplayer games
Fluency in the English language

Descrierea companiei

Zumidian is a US company with a presence in both Europe and North America which has a very unique positioning in the online gaming ecosystem: we handle the Operational aspects of the Game DevOps workflow and have established a set of best practices in terms of Incident, Release, Deployment, and Environment Management. We basically handle those mission-critical tasks for online gaming companies 24x7x365.

We have knowledge and expertise with most middleware providers: Photon Cloud, Gameye, Improbable, Accelbyte, Amazon Gamelift, Playfab, Google Cloud… and have been working with the most prominent Infrastructure as a Service providers.

With over 15 years of experience across Mobile, PC, MMO, Console, and Social platforms - we are experts in what we do.

Publicat 15 Mart. 2024 Reactualizat 14 Apr. 2024 Expiră 14 Apr. 2024

ZUMIDIAN CORPORATION

Companie verificată

Compania este înregistrată oficial pe website-urile autorităților și ministerelor naționale, iar informațiile declarate de aceasta în momentul creării contului corespund cu cele din sursele oficiale.