Fraud Analyst

• At least 4 years of knowledge and experience with regard to fraud domain (both analytical and case management) and at least 1 years of experience in mentoring and coaching people
• BSc, MSc or equivalent, preferably in Law, Computer Science, Criminology, Physics, Econometrics, Economics or comparable
• Strong analytical attitude, ability to use SQL, Excel, Visualization tools to translate data to identify business problems/solutions
• Excellent knowledge of scripting (Python/PySpark/R) and create notebooks for efficient querying. Able to perform code review and provide peer feedback
• Must have strong decision making ability and be self-disciplined
• Trustworthy character
• Good and effective communication skills
• Ability to prioritize incoming critical issues and requests appropriately using clear communications
• Self-starter and able to work independently and enjoys creating and implementing new initiatives
• Comfortable and fluent in English, both written and spoken
• Strong commercial attitude/business-driven and interest
• Experience in the travel industry is a plus

• SME within the team, maintains consistency and quality across the team by performing quality reviews and providing feedback to team members
• Software development / script coding using SQL or Python or other languages to develop data pipelines, clean data and analyze big data sets
• Development of data pipelines using PySpark or HQL, considering the data volume and complexity of each project
• Responsible for leading the design and delivery of parts of Data Analytics solutions based on business requirements, chipping in to bringing them from the initial idea-generation phase to implementation with some supervision and support
• Support the team, assisting with PySpark issues, workflow scheduling, and performance
• Proposes and develops new tools to prevent, detect and respond to fraud, using software development standard methodologies
• Persistently undertakes exploration of new fraud threats and propose and/or implement controls and mitigation plans
• Ability to identify risks pertaining to campaigns run by the business and provide relevant feedback to the program leads
• Ability to handle and report fraud cases from start to finish
• Communicate and involve relevant internal and external collaborators to respond to critical issues and incidents (fraud and security) as a first point of contact for all collaborators. E.g. Legal, Customer Service, Finance, Partner Services
• Ability to drive complex projects with multiple collaborators to conclusion with a high level of impact
• Contribute to or lead other projects which reduce fraud related losses while maintaining focus on a positive customer experience
• Work effectively with team members and leadership by communicating fraud trends and sharing ideas and knowledge in a constructive and positive manner
• Use a combination of manual and automated tools to proactively analyze various data
• Design and build statistical models
• Visualization of data - using tools such as tableau
• Building statistical Models
• Responsible for growing their own craft skills while using data analytics for impact on well defined business problems
• Develop, initiate, maintain, and revise automated strategies and approaches for Booking.com’s fraud operations within the big picture of the organization
• Provide training and support by sharing outcomes of analyses about fraud trends and patterns to relevant staff
• Looks at awareness from a strategic level and seeks to address gaps
• Works with the Product/Engineering team to propose an innovative approach for fraud detection, new tooling requirements and process improvement
• Contribute to Booking.com’s growth through mentoring peers, interviewing, on-boarding and/or other recruitment efforts
• Able to perform independently with minimal support from the line manager
• Ability to perform well in a fast paced environment and positively adapt to change

• Health insurance
• Prepaid medical subscription (Regina Maria)
• Life insurance
• Meal vouchers (30 RON/ticket)
• Learning wallet
• Travel benefit
• Annual vacation leave of 25 business days, pro rata with the working period
• Birthday day off
• Summer break (short Fridays during summer)
• Work from Abroad program (up to 20 days/year in EU)
• Floating days off
• 2 Volunteer days/ year
• Home office one-time bonus of 400 EUR net
• Bookster
• Linkedin learning platform
• Headspace
• Employee discounts (travel, gym, dental, vision)

Booking Holdings Center of Excellence is part of Booking Holdings, the world's leading provider of online travel and related services, with a rich heritage of digital innovation. The Center provides access to specialized and highly skilled talent, supports projects powered by new and emerging technologies, leverages industry best practices, and fosters collaboration opportunities across all of the Booking Holdings brands, including Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.

If you are interested to find out more about the Booking Holdings Center of Excellence visit our website: www.bookingholdings-coe.com.

Booking Holdings (NASDAQ: BKNG) is the world’s leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through six primary consumer facing brands: Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.