About RMT Labs

RMT Labs SA is a Luxembourg-based research and technology company building the future of hiring in Europe. We operate two complementary brands: Talent Quanta, a profitable recruitment and ICT-consulting business serving clients across Europe since 2022, and Skillbourg, an AI-powered talent platform born from that real-world recruitment intelligence.

About the role

As a Fractional Account Manager, you will grow and look after existing client accounts for RMT Labs on a freelance (B2B) basis, 10 to 25 hours per week. You will keep clients happy and find new opportunities with them.

What you will do

• Manage relationships with a portfolio of existing clients

• Understand client needs and spot new opportunities

• Coordinate with recruiters and delivery teams on requests

• Follow up on contract performance and satisfaction

• Prepare proposals and renewals

• Keep account information up to date in the CRM

What you bring

• 3+ years of experience in account management, ideally in IT services or staffing

• Strong relationship-building skills

• Experience with renewals and upselling

• Organised and proactive

• Experience with CRM tools

• You work independently and are comfortable in a fractional, remote setup

Nice to have

• Experience with EU institutions or banks

• Experience in Luxembourg or the Benelux

• Experience with framework contracts

• Interest in AI and recruitment technology

Skills we're looking for

Technical skills

• Account Management
• Customer Relationship Management
• Upselling
• Framework Agreements
• Contract Management

Interpersonal skills

• Stakeholder Management
• Cross-Functional Collaboration
• Work Autonomy
• Client Orientation
• Written Communication