Fleet Back Office Agent with French

• Bachelor’s degree, preferably in Business Administration, Economics, or related fields.
• 2–3 years of experience in support, customer service, or help desk roles; SAP and Excel experience strongly preferred.
• At least 1 year of experience as a Fleet Back Office Agent or in a similar role.
• Excellent verbal and written communication skills in French and English.
• Strong analytical and critical-thinking abilities, with a focus on accuracy and efficiency.
• Organized, diligent, and able to manage multiple priorities in a fast-paced environment.
• Team-oriented, collaborative, and able to work independently with strong initiative.

About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team driven by bold thinking, relentless energy, and a passion for exceeding expectations. If you’re ready to embrace change and grow your impact, let’s go.

Why This Role Matters

As a Fleet Back Office Agent, you ensure Goodyear’s fleet operations run efficiently by maintaining accurate data, billing, and contracts. Your work supports smooth operations, compliance, and excellent service across multiple markets.

What You’ll Do

• Manage and validate fleet, customer, vendor, and contract data.
• Set up contracts, billing, and SAP configurations.
• Ensure timely and accurate invoicing and resolve queries.
• Administer mileage billing, vendor setup, and SAP activations.
• Verify invoices, pricing, and prepare operational reports.
• Conduct system testing and maintain configurations.
• Support training, guidance, and continuous process improvements.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com.