Candidatul Ideal
At Avantor, we understand the importance of work-life balance. You will enjoy a hybrid work model, with just 8 days per month in the office.
We are looking for a dedicated Equipment Services Coordinator with French passionate about providing exceptional customer experience to our Partners among various industries. If you thrive in a dynamic environment and love working with people, apply now and help us set science in motion to create a better world!
Working hours: Monday to Friday from 9:30 to 18:00.
Join Avantor’s Technical Support team with 18 amazing professionals dedicated to providing exceptional customer service across Europe.
What we are looking for:
- Education: Bachelor’s degree or previous customer service experience is required.
- Experience: Background in business services or logistics/distribution is a plus.
- Language: Fluency in French and English both verbal and written
- People Skills: Excellent interpersonal and communication abilities.
- Tech Savvy: Proficient in Microsoft Office. Knowledge of well-known ERP system (preferably SAP) or CRM is a plus.
- Personality: Proactive, creative and solution-oriented team player with strong customer service and organizing skills
Descrierea jobului
- Customer Focus: Take full ownership of both internal and external customer partnership and satisfaction. In & outbound calls with customer to manage service orders and to ensure complete and on time service delivery.
- Intervention Coordination & Timely Invoicing: You will coordinate with EU teams, customers, technicians, sales, and suppliers, and collaborate with European peers on intervention requests.
- Quotation & Contract Management: Manage requests from quotation to invoicing. Coordinate and oversee interventions with subcontractors.
- We value your time off, through flexible working hours and a hybrid setting, 24 vacation days and an extra paid day off on your birthday!
- Your wellbeing is important to us. We support it with meal vouchers, our Benefit Online platform, and many others.
- We care for you and your loved ones through a private medical insurance and Employee Assistance Program.
- We empower you with learning and development opportunities to grow your career.
- We know you have some amazing friends, so you also receive a reward for referring people you like.
Descrierea companiei
Avantor® is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. We work side-by-side with customers at every step of the scientific journey to enable breakthroughs in medicine, healthcare, and technology.
Our portfolio is used in virtually every stage of the most important research, development and production activities at more than 300,000 customer locations in 180 countries.
Join our global team whose passion for discovery relentlessly advances life-changing science. Whether you are engaged in laboratory operations or at one of our office, distribution, or manufacturing sites – at Avantor, you will play a key role as we move science forward.
