Dispecer Monitorizare Video

Altex Romania - 2 poziții
Oraș de lucru
Tipul job-ului
Studii
Salariu Nespecificat
Limbă străină Nespecificat
Permis conducere

Candidatul Ideal

- Studii medii/superioare (preferabil - profil tehnic);
- Cunostinte solide de operare PC (Outlook si suita Office);
- Experienta relevanta in lucrul cu sistemele de securitate dintr-un dispecerat (accesarea inregistratoarelor video si a programelor specializate de dispecerat);
- Experienta in probarea incidentelor prin utilizarea sistemelor de securitate (identificarea inregistrarilor si evenimentelor relevante pentru investigatie);
- Disponibilitate pentru lucrul in ture de zi/noapte (12/24 si 24/48);
- Constituie un avantaj - atestat in domeniul securitatii (pornind de la agent de securitate).

Descrierea jobului

- Preia alertele/notificarile transmise de sistemele de securitate (CCTV, efractie, people counting, etc.) si actioneaza conform procedurilor in fiecare caz in parte;
- Verifica prin intermediul sistemelor video starea de fapt din locatii (live sau, dupa caz, prin accesarea inregistrarilor) si raporteaza cu privire la cele constatate;
- Isi coordoneaza activitatile cu dispeceratul furnizorului extern cu responsabilitati in domeniul monitorizarii si interventiei in vederea indentificarii cat mai rapide a cauzelor care au generat activarea sistemelor de securitate;
- Transmite operativ datele reprezentantilor furnizorului extern pentru a asigura o verificare detaliata a spatiilor/locatiilor unde s-au declansat sistemele de securitate;
- Semnaleaza direct la 112 patrunderile (intrarile prin efractie) in locatiile aflate in monitorizare (daca identificarea incidentului se face inaintea furnizorului extern);
- Participa la investigarea incidentelor de securitate prin identificarea probelor pastrate in sistemele de securitate ( prin verificarea inregistrarilor, a log-urilor si a evenimentelor transmise de sistemul de efractie, control acces si people counting);
- Participa la verificarea reclamatiilor/situatiilor comunicate de departamentele operationale, altele decat cele constand in incidente de securitate (relocari eronate de produse, identificare de produse ratacite, etc.);
- Participa la verificarea periodica activitatii furnizorilor externi (prin utilizarea sistemelor video) si transmite in mod operativ informari (prin e-mail) catre responsabilii pe securitate cu privire la cele constatate;
- Asigura suportul administrativ al activitatii departamentului de securitate (distribuie sigilii si pastreaza evidenta acestora, tine evidenta testarilor periodice ale echipajelor de interventie, etc.).

Descrierea companiei

ALTEX is a Romanian investment group born in 1992 and the market leader in electro-IT retail for over 10 years. With 116 ALTEX and Media Galaxy stores plus e-commerce (www.altex.ro and www.mediagalaxy.ro), and over 4000 employees, ALTEX reached in 2015 revenues of 430 million EUR.

The company mission is to provide people the best offer at top quality standards - best price, the largest range of products and services with added value. Starting with 2014 we invested in the omnichannel strategy to improve the consumers’ shopping experience. With the courage and the power to positively influence the future, we fully dedicate to our customers.

ALTEX is the first choice of Romanians when it comes to buying electro-IT products, due to the great products and services, the largest product range and the best price-quality ratio. We anticipate the customer needs and we create the perfect combination of low prices and high quality products and services to suit all types of requirements.

At ALTEX we believe in trust, innovation, loyalty, success and personal development. When talking about workforce, what we look for in our employees is the passion for knowledge, for innovation and commitment and constant strive for success. We want to build a community of doers who grow together in the company by sharing ideas, values, goals and motivation.

Besides ALTEX and Media Galaxy, the ALTEX Group also includes the following companies: ALD(logistics), Credex (consumer finance credit), Complet Electro Serv (production, distribution and after sales services), Auto Moldova (dealer Dacia and Renault), Axsys Technologies (professional services to companies interested in top ERP applications).APLICĂ
Publicat 2 iul. 2021 Reactualizat 30 iul. 2021 Expiră 1 aug. 2021
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