Candidatul Ideal
You build strong partnerships and collaborate effectively to achieve shared goals. You approach challenges with a structured and analytical mindset, turning business needs into practical solutions. You are focused on continuous improvement and actively seek ways to enhance processes and outcomes. You take ownership of your work and consistently deliver high-quality results in a reliable and organized manner.
Descrierea jobului
You will translate business needs and customer insights into actionable solutions, helping to shape consistent and effective digital experiences across regions and brands.
In This Role, Your Responsibilities Will Be:
- Gather, analyze and translate business requirements into clear, actionable solutions
- Identify recurring issues, experience gaps, and optimization opportunities
- Coordinate and execute functional testing, user acceptance testing (UAT), and release validation
- Develop recommendations for product enhancements, technical improvements, and process optimizations aligned with business goals and customer needs
- Partner closely with the Product Owner and Technical Architect to evaluate solution options and balance business and technical considerations
- Document business processes, customer journeys, functional requirements, user stories, and acceptance criteria
- Ensure platform stability, consistency, and readiness across multiple markets and regions
- Support the rollout and scaling of new features in alignment with product priorities
- Collaborate with cross-functional teams, including Digital Customer Experience, IT, CRM, ERP and Analytics, to ensure successful delivery.
For This Role, You Will Need:
- Experience in Business Analysis, typically gained over 3 to 7 years in a relevant role, including requirements gathering, process mapping, and stakeholder collaboration
- Experience working with CRM or eCommerce platforms (such as Salesforce or similar systems)
- Understanding of digital customer journeys across eCommerce and CRM environments
- Experience with testing processes, including user acceptance testing and release validation
- Ability to translate business needs, customer feedback, and data into actionable improvements
- Strong analytical, organizational, and collaboration skills
- Ability to work effectively in a fast-paced, cross-functional environment.
- Experience working in Agile environments (such as SAFe) and a solid understanding of the Agile software development lifecycle (SDLC)
- Experience with middleware or system integrations
- Familiarity with global or multi-region digital platforms
- Experience with data visualization tools such as Power BI or Tableau
Descrierea companiei
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
Established in 2006, and with a community of more than 3500 employees, #EmersonCluj is the largest Emerson site in Europe.
We take responsibility for our success and the success of our customers, support each other and place significant importance to constantly grow and learn as a team.
In an inclusive and very diverse environment, we encourage ambitious ideas, fresh and diverse points of view, value individual talent and expression and recognize the importance of each role within the organization.
We are passionate about STEM education, sustainability - our Cluj site is 100% powered by green & renewable energy, volunteering and supporting each other and the local community. And with over 1100 different types of jobs and 15 expertise areas (from Engineering, Finance, IT, Operations and Manufacturing) it truly represents #AWorldOfOpportunities for different career journeys.
So, if you want to embrace this challenge and learn from our team of experts, take this chance and apply to one of the options below or visit our career website for more opportunities: Emerson.com/careers
