Customer Support Agent with English - Bucuresti

• Excellent communication skills in English – spoken and written
• High levels of empathy, emotional intelligence, and professionalism
• Prior experience in customer service is a plus
• Availability to work night shifts is required

• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone.
• Communicating with customers through various channels.
• Processing orders, forms, applications and requests.
• Keeping record of customer interactions, transactions, comments and complaints

CGS este o companie americana de outsourcing, care detine unul dintre cele mai mari centre de suport de pe piata din Romania. CGS se afla in primele 15 cele mai bune companii din lume din domeniul sau de activitate. In acelasi timp, portofoliul nostru de clienti include companii din Top Forbes 500, precum si firme europene de top.

www.cgsinc.com

Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavostra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf