Customer Service Representative - German Speaking

• 2 years of experience in international sales, customer service, logistics, or transportation.
• Proficiency in English and German.
• Strong command of Microsoft Office tools (Outlook, Word, Excel, PowerPoint).
• Outstanding interpersonal and organizational skills.

Preferred Qualifications That Set You Apart:

• Basic technical knowledge.
• Keen focus on detail and strong communication capabilities.

• Communicate daily with customers via phone and email.
• Accurately process customer orders, confirm pricing, and book in our ERP system.
• Coordinate with production to confirm or optimize lead times.
• Manage customer orders from entry through to delivery and invoicing, including global logistics.
• Assist Sales Offices and redirect inquiries to relevant departments when needed.
• Handle various administrative tasks related to customer files and documentation.
• Collaborate with departments such as marketing, logistics, application engineering, and quality.
• Monitor and allocate requests received via our eCommerce platform.

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!