Candidatul Ideal
The Ideal Candidate
Join our professional Customer Support team!
We are looking for dynamic, communicative and motivated individuals who want to build a solid career in the field of customer support. If you are fluent in Bulgarian, Finnish, Polish, German, Spanish, English, Hungarian, Croatian or Serbian (level B2–C1) and are oriented towards excellence in customer relations, we invite you to apply.
Job Description
You communicate effectively and empathetically, with the ability to establish authentic relationships with customers;
You are a positive, patient and problem-solving oriented person;
You work well in a team and want to gain new knowledge and experience;
Previous experience in customer support is an advantage, but not mandatory - we provide you with full training;
You have good computer skills
Join our professional Customer Support team!
We are looking for dynamic, communicative and motivated individuals who want to build a solid career in the field of customer support. If you are fluent in Bulgarian, Finnish, Polish, German, Spanish, English, Hungarian, Croatian or Serbian (level B2–C1) and are oriented towards excellence in customer relations, we invite you to apply.
Job Description
You communicate effectively and empathetically, with the ability to establish authentic relationships with customers;
You are a positive, patient and problem-solving oriented person;
You work well in a team and want to gain new knowledge and experience;
Previous experience in customer support is an advantage, but not mandatory - we provide you with full training;
You have good computer skills
Descrierea jobului
Your main responsibilities:
Ensuring first contact with customers, providing clear, correct and complete support and information
Identifying and understanding customer needs in order to provide them with efficient and personalized solutions;
Quickly and professionally managing reported requests and problems;
Compliance with internal procedures and quality standards in communication.
What we offer you:
⏰ Stable work schedule, from Monday to Friday, between 10:00 and 19:00;
Motivating performance bonus package that rewards involvement and results;
A friendly and professional work environment, with continuous support from the team and real opportunities for professional development;
Access to specialized training and resources to help you hone your skills.
📍Accessible location in Bucharest: Sema Parc, Bruxell Building – just a few steps from Petrache Poenaru metro station
Ensuring first contact with customers, providing clear, correct and complete support and information
Identifying and understanding customer needs in order to provide them with efficient and personalized solutions;
Quickly and professionally managing reported requests and problems;
Compliance with internal procedures and quality standards in communication.
What we offer you:
⏰ Stable work schedule, from Monday to Friday, between 10:00 and 19:00;
Motivating performance bonus package that rewards involvement and results;
A friendly and professional work environment, with continuous support from the team and real opportunities for professional development;
Access to specialized training and resources to help you hone your skills.
📍Accessible location in Bucharest: Sema Parc, Bruxell Building – just a few steps from Petrache Poenaru metro station
Descrierea companiei
Company Description
We are a customer service and technical support company, which emphasizes quality, professionalism and team development. We want enthusiastic colleagues, who will grow with us and provide the best possible experience to our customers
We are a customer service and technical support company, which emphasizes quality, professionalism and team development. We want enthusiastic colleagues, who will grow with us and provide the best possible experience to our customers
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