Credit Services Representative

Careers that Change Lives
We are currently looking for an experienced Credit Services Representative with Romanian and English languages to be based in Bucharest. As member of the Credit and Collections team, you will provide professional and focused services to Customers and optimize Medtronic’s cash-flow. You will be responsible for all collections activities on the assigned portfolios as well as for review of customers’ credit reports and other relevant information to assess credit risk and make necessary recommendations and decisions.
Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for Credit Services Representative? If yes, then send us your resume and enter the recruitment process right away!


Must Haves
•2 or more years of experience in customer facing roles, preferably in credit/collections
•Fluent Romanian and English (at least B2)
•Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers
•Knowledge of basic accounting principles and good knowledge of cash collection processes are an advantage
•Computer literate and previous experience with Microsoft MS Office and Outlook is essential
•Ability to identify problems & find appropriate solutions
•Ability to follow procedures and guidelines to successfully maintain a standard required
•This role is target-driven and the candidate must have the ability to work independently, with initiative, self-motivation, discipline and high standard of work ethic

Nice to Haves
•Experience with SAP and FSCM is an advantage
•Attention to detail
•Any additional languages will be considered an advantage

A Day in the Life
•Daily interacting with customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution.
•Being responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers.
•Expecting high volumes of telephone calls.
•Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact.
•Logging all contacts to the relevant systems and follow up on agreements made with customers as per “collection strategy”.
•Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios.
•Analysing credit reports to assess credit risk and make necessary recommendations to the business.
•Preparing reports to aid management and perform account and customer reconciliations as necessary.

We Offer
We offer a competitive salary and benefits package to all our employees:
•Flexible working environment
•Annual Incentive Plan % depending on company results
•Pension scheme and group discount on healthcare insurance
•Training possibilities via Cornerstone/Skills Lab
•Employee Assistance Program and Recognize! (our global recognition program)

Your Answer
Is this the position you were waiting for? Then please apply directly via the apply button!

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.