Credit & Collection Team Leader with French or Spanish

• University Degree in Finance, Business Administration or any related field.
• Proven experience in Customer Service.
• Proven experience in people management.
• English at an advanced level.
• Spanish or French at an advanced level.

• Setting credit strategies for the debt collection team to eliminate any inefficiencies;
• Involvement in improving the processes at the level of the countries in the designated portfolio;
• Establishes meetings with key departments that can provide support regarding the situations that prevent payment of bills;
• Supervises and coordinates the collection activity within the team, provides support in cases debt collection;
• Works closely with C&C Group Manager to develop and innovate processes for maximizing the performance of the entire team;
• Actively involved in the debt collection activity, tracking invoices with amounts in dispute and solving the problems that caused this situation to unlock the payment; escalates problems that exceed the limits of competence to the direct superior;
• Actively involved in ensuring the activities related to the closing of the accounting month, managing the correct performance of accounting reports respecting the frequency of their performance;
• Provides support in the activity of risk analysis regarding clients; provides support to colleagues in the team which deals with the allocation of amounts on invoices by providing supporting information/document for this (details regarding the payments, the invoices that were paid with the respective amount, the way into allocate the respective amounts);
• Approve the issuance of credit notes according to the approval matrix;
• Approve and act in relation to the company's credit policy;
• Involved in the process of recruiting and selecting the right people for the existing roles within the team;
• Conducts performance evaluations (setting measurable objectives, monitoring their fulfillment and support for this purpose, quarterly and annual evaluations, monitors the members' performance team);

• Recognition and Rewards: Your hard work and dedication won't go unnoticed. We believe in recognizing and rewarding our employees for their contributions, ensuring you feel appreciated and motivated.
• Company Culture: At Vertiv, we believe in celebrating diversity and fostering a culture of inclusivity. Join us and become part of a team where every voice is heard and valued.
• Team Collaboration: Join a team of passionate professionals who are dedicated to achieving success together. At Vertiv, we foster a supportive and inclusive environment where collaboration thrives and ideas flourish.
• Benefits Package: Enjoy a comprehensive benefits package including:
• 13th salary;
• Meal Tickets;
• 10 additional days of annual leave;
• Private medical subscription at Regina Maria;
• Sabbatical leave;
• Gift tickets for Easter and Christmas;
• Flexible start working hours;

Who are we? 🌐

At Vertiv, we craft products that power critical technologies 24/7. We pioneered mainframe protection with precision cooling systems and introduced integrated enclosure systems to distributed networks. Our portfolio spans power, thermal, and infrastructure management, complemented by a global network of 250+ service centers.

For more information, please access the link below:

https://www.vertiv.com/en-emea/about/