Publicat 05 Mai 2021 | Reactualizat 04 Iun 2021 | Expiră 12 Iun 2021

Contact Center Associate German(plus English) Work From Home

2 posturi
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

Key Responsibilities
Deliver exemplary customer service via emails and phone calls
Answer emails messaging and manage outgoing voice phone calls from/to world leading airlines customers, providing customer service support for queries related to flight changes or cancellations, lost baggage, claims.

Descrierea jobului

We Offer
· Work from home
· Competitive salary package
· Thorough training enabling all team to perform effectively
· Career growth opportunities within an international developing team
Your Profile
· Excellent German language command – fluency in speaking and writing correctly and at ease (plus good level English knowledge)
· Previous work experience in an international airline/travel or bookings environment is a valuable advantage, but not mandatory
· Good Communication and Customer Service skills, any experience in BPO / contact center work is an advantage
· Willingness to search for the required information for customers with a strong focus on solving clients requests
· Graduate in any discipline / Under graduates
· Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Descrierea companiei

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domains.

Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally.
IGT’s global footprint includes 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA.

Currently IGT proudly serves 4 of the top 5 world’s biggest airlines, 15 leisure & hospitality leading players and 35 technology companies.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Contact Center Associate German(plus English) Work From Home  -  IGT SERVICES AND TECHNOLOGIES S.R.L.

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