Consilier clienti limba romana (Bucuresti, de la birou)
Anunț verificat
Textul acestui anunț a fost verificat de echipa eJobs pentru a elimina posibile greșeli sau conținut discriminatoriu.
Candidatul Ideal
Principalele responsabilitati vor fi preluarea apelurilor si oferirea de asistenta back-office prin intermediul retelelor de socializare, chat si e-mail pentru a procesa cererile primite de la clienti.
Iata care sunt cerintele:
- Capacitatea de a scrie si vorbi fluent, clar si concis in limba romana
- Disponibilitatea de a lucra full-time, in ture, in intervalul 08:30 - 20:00, de luni pana vineri
- Disponibilitatea de a lucra de la birou, la sediul nostru din Bucuresti (AFI Park 3)
- Capacitate de concentrare si ascultare activa
- Abilitati de operare PC si viteza de tehnoredactare
- Orientare catre client si capacitate de a identifica rapid solutii
- Experienta anterioara de lucru cu clientii sau in activitati similare constituie un avantaj
- Flexibilitate, stabilitate si spirit de echipa
- Incredere si proactivitate
- Dedicare si onestitate
Descrierea jobului
- Contract de munca pe durata determinata pana la 31 Iulie 2024, cu posibilitate de prelungire
- Salariu fix, bonus de performanta
- Tichete de masa
- Asigurare medicala privata
- Abonament Bookster
- Reduceri speciale la o varietate de banci, telecomunicatii, sala de sport si centre de fitness si multe altele
- Sala de fitness disponibila gratuit exclusiv pentru angajati
- Cariera internationala - training platit si oportunitati de cariera internationala
- Expunere multilingva - îmbunatatiti-va abilitatile lingvistice vorbite si scrise
- Open space atractiv - birourile noastre au devenit cunoscute pentru designul lor inovator, distractiv si placut. Bucurati-va de zonele noastre de relaxare!
- Proiecte comunitare – vrei sa faci lumea un loc mai bun? Desfasuram evenimente CSR (responsabilitate sociala corporativa) pe tot parcursul anului
Descrierea companiei
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 150,000 citizens around the world and through its five TELUS International Community Boards that have provided $4 million in funding to grassroots charitable organizations since 2015. Learn more at: telusinternational.com.
