Claims Handler (NL)

• Data operations skills;
• Excellent written and verbal communication;
• Create and keep deadlines;
• Work with data;
• Identify and solve problems;
• Property and Liability claims policies/operations.

• Planning and organizing;
• Attention to details;
• Great socializing and professional speaking;
• Team worker;
• Proactive attitude.

• Academic background.
• Fluent in English.

• 1 - 3 years experience in non-life claims handling;
• Property, Liability retail & SME;
• Dealing with TPAs;
• Dealing with internal systems and reporting processes.

• claim handling activities in connection with external partner and PAID;
• preparing various claim reports related to partner’s activities and PAID;
• preparing various addresses towards customers and authorities;
• internal and external reporting related to claims area;
• system testing for improvements and bug fixing;
• solving complaints related to claims;
• email support for claims area towards customers and tied agents;

NN is a financial services company offering insurance and pension products. We help you care for what matters most to you and confidently build your financial future and stability.

In Romania, NN is the first international life insurance company to enter the local market, in 1997, and has been active in the private pensions segment for 15 years, being a leader in its markets. At the same time, NN also expanded in recent years into the health and home insurance segments in Romania. NN currently employs about 500 people and 1,600 financial consultants and managers in its sales force and supports over 2.2 million insurance and pension customers, a quarter of Romania's working population, to protect what matters most to them.

At NN, we help people care for what matters most to them, guided by our values care, clear, commit. We care means we empower people to be their best and we respect each other and the world we live in. We are clear means we communicate proactively and honestly and we are accessible and open. And we commit means we act with integrity, doing business with the future in mind. These values express what we believe in and what we aim for, guiding and inspiring us in everything we do.

Through everything we do, we believe that we can make a difference in people’s lives and contribute to the wellbeing of society and to the development of the local economy. NN supports clients to protect everything that matters most to them, contributes to relevant social causes in the communities it is part of and, throughout its overall activity, amplifies its role and impact in the economy each year. This way, NN aims to help people create a better and more sustainable financial future for themselves and their families.

NN Romania in figures:

25 years of presence in the local market 500 employees and 1,600 financial consultants and managers in the sales force 2.2 million insurance and private pensions clients

Market shares*

34.95% in life insurance 11.1% in health insurance 55.29% in voluntary private pensions (Pillar III) in terms of assets 34.31% in mandatory private pensions (Pillar II) in terms of assets

*Based on the Financial Supervisory Authority reports at 30.09.2022