Call Center Travel Agent with English–Work from Office
IGT SERVICES AND TECHNOLOGIES S.R.L.
10 poziții
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Candidatul Ideal
Your Profile
- Excellent speaking and writing skills in English
- Previous work experience in an international tourism environment is a valuable advantage, but not mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Graduate in any discipline / Under graduates
- Willingness to search for required information from customer with a strong focus on solving client’s requests
- Proficient in Microsoft Office, Outlook, Social Media
- Willingness to work in a contact center environment with rotational shifts
- Willingness to work from office
Descrierea jobului
Key Responsibilities
We Offer
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, you are going to answer inbound calls from passengers and handle queries about new airline bookings, changes to existing bookings and other aspects of airline travel like frequent flier program, baggage queries, flight information
We Offer
- Competitive salary package
- Thorough training enabling all team to perform effectively
- Career growth opportunities within an international developing team
Descrierea companiei
With focus on travel domain, IGT provides services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises and Logistics.
Publicat
18 Mart. 2024
Reactualizat
17 Apr. 2024
Expiră
17 Apr. 2024