Travel & Expense (T&E) Analyst

Travel & Expense (T&E) Analyst, Bucuresti

(GBS) brings together nearly 2,000 employees across several countries and entities, working in a coordinated manner to provide top-tier efficient and compliant business support to Business Units and Corporate functions.

Amongst others, the GBS includes an Invoice-to-Pay (I2P) department, which mainly covers invoice processing, T&E processing, payment handling, dispute resolution, and queries management activities.

As a T&E analyst, you will be responsible for the accurate and timely processing of employee travel and expense claims for a large panel of entities and business partners. You will ensure the checks and related activities are delivered in line with company policies, regulatory requirements, internal controls, and Service Level Agreements (SLAs), contributing to operational excellence and overall compliance.

Responsibilities:
T&E Claim Processing:

• Receive, review, and process employee travel and expense claims within T&E systems and ERP (Concur, SAP S4/Hana).
• Verify supporting documentation and receipts in compliance with T&E policies.
• Identify elements requiring exception handling and/or escalation and collaborate with internal stakeholders for explanation and resolution.
• Ensure accurate coding and posting of expenses.
• Support month-end and year-end closing activities and account reconciliations for T&E items.
• Perform T&E reporting activities.

Compliance and Controls:

• Ensure all T&E claims comply with company policies, tax regulations, and internal control requirements.
• Maintain proper documentation and audit trail for all transactions.
• Escalate issues or ask questions to Team Lead whenever needed.

Performance and Continuous Improvement:

• Ensure high levels of accuracy and service quality in line with agreed KPIs and SLAs.
• Identify and propose process improvement opportunities for T&E processing and controls.
• Contribute to and support the implementation of improvements in ways of working and activities performed.

Collaboration with Key Stakeholders:

• Act as a team player with colleagues.
• Receive instructions and guidance from the I2P T&E Team Lead on priorities and activities, as well as coaching and performance feedback.
• Collaborate with other team members and stakeholders to secure accurate and timely processing of T&E claims.
• Support other teams when required.

Key Performance Indicators (KPIs):

• As part of the global and ongoing setup of our teams, metrics and KPIs will be defined with other team members and managers – a great way to proactively drive your own activities.

Desired education, expertise, and skills:

• Bachelor’s degree in Accounting, Finance, Economics or related field
• 0–3 years of experience in Travel & Expense, or similar finance function, ideally in a multinational environment and/or in the context of shared services

Soft Skills:

• Analytical and detail-oriented attitude
• Proactive, problem-solver and solution-oriented mindset
• Driven and respectful team-player
• Strong communication and interpersonal skills
• Service-oriented mindset focused on customer (employee) satisfaction
• Fast-learner and able to adapt in a fast-paced environment
• Ability to prioritize tasks and manage time effectively

Technical Skills

• Good understanding of general accounting & travel expenses topics, and awareness of tax compliance and financial controls matters.
• Interest for end-to-end Invoice-to-Pay (I2P) / Accounts Payable (AP) processes, and Travel & Expenditure (T&E) specificities and typical policies.
• Experience or familiarity with expense management tools such as Concur and ERP systems (SAP S4/Hana preferred). Experience with ticketing systems and workflow tools (e.g. ServiceNow) is an advantage.

Languages:

• English – advanced (both written and spoken)
• French – and other European languages – is a nice-to-have / great asset for your success